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Evidence Guide: TLIP5011 - Develop and evaluate strategies for transport and logistics enterprises

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIP5011 - Develop and evaluate strategies for transport and logistics enterprises

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse the enterprise’s internal and external operating environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effectiveness of the enterprise’s principal services, products and competitive advantages are identified and confirmed through market analysis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

External factors, including legislative requirements, changes to technology, domestic and international market variability and political constraints impinging on enterprise operations are researched and analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Impending changes to internal operations or the external environment are determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analysis is undertaken of the enterprise’s capacity to operate within the defined environment, outlining opportunities to improve market share and/or positioning

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations for changes to workplace structure, systems, procedures, workforce composition and market orientation are generated and documented in consideration of internal and external analysis and enterprise goals and values

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies to maximise enterprise outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations for changes to enterprise operations are assessed for feasibility and for cost-benefit from both a short- and long-term perspective

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enterprise capability and capacity to facilitate changes within financial and time constraints are assessed and documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations and supporting documentation are circulated to relevant personnel for agreement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies to implement agreed recommendations are generated and documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support processes, including the allocation of human, physical and financial resources, the designation of timelines and the setting of the culture and climate of the enterprise, are undertaken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and evaluate strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Performance benchmarks for measuring the effectiveness of change strategies are implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Responsibility for implementing change strategies is clearly defined and allocated to designated personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implementation processes are monitored and adjustments are made to strategies as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enterprise performance in relation to identified benchmarks is regularly monitored and reviewed, and adjustments are made as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individuals/teams are kept informed of progress in the implementation of change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to changes within the transport and logistics environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Nature, extent and impact of issues or changes on enterprise operations are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant information is processed to establish priorities and responses for dealing with issues or changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies are generated/adjusted and controlled to meet changes in the transport and logistics environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaison is initiated and maintained with organisations/individuals affected by changed operational practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Actions undertaken are clearly documented and filed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse the enterprise’s internal and external operating environment

  1. Effectiveness of the enterprise’s principal services, products and competitive advantages are identified and confirmed through market analysis
  2. External factors, including legislative requirements, changes to technology, domestic and international market variability and political constraints impinging on enterprise operations are researched and analysed
  3. Impending changes to internal operations or the external environment are determined
  4. Analysis is undertaken of the enterprise’s capacity to operate within the defined environment, outlining opportunities to improve market share and/or positioning
  5. Recommendations for changes to workplace structure, systems, procedures, workforce composition and market orientation are generated and documented in consideration of internal and external analysis and enterprise goals and values
Effectiveness of the enterprise’s principal services, products and competitive advantages are identified and confirmed through market analysis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

External factors, including legislative requirements, changes to technology, domestic and international market variability and political constraints impinging on enterprise operations are researched and analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Impending changes to internal operations or the external environment are determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analysis is undertaken of the enterprise’s capacity to operate within the defined environment, outlining opportunities to improve market share and/or positioning

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations for changes to workplace structure, systems, procedures, workforce composition and market orientation are generated and documented in consideration of internal and external analysis and enterprise goals and values

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse the enterprise’s internal and external operating environment

1.1

Effectiveness of the enterprise’s principal services, products and competitive advantages are identified and confirmed through market analysis

1.2

External factors, including legislative requirements, changes to technology, domestic and international market variability and political constraints impinging on enterprise operations are researched and analysed

1.3

Impending changes to internal operations or the external environment are determined

1.4

Analysis is undertaken of the enterprise’s capacity to operate within the defined environment, outlining opportunities to improve market share and/or positioning

1.5

Recommendations for changes to workplace structure, systems, procedures, workforce composition and market orientation are generated and documented in consideration of internal and external analysis and enterprise goals and values

2

Develop strategies to maximise enterprise outcomes

2.1

Recommendations for changes to enterprise operations are assessed for feasibility and for cost-benefit from both a short- and long-term perspective

2.2

Enterprise capability and capacity to facilitate changes within financial and time constraints are assessed and documented

2.3

Recommendations and supporting documentation are circulated to relevant personnel for agreement

2.4

Strategies to implement agreed recommendations are generated and documented

2.5

Support processes, including the allocation of human, physical and financial resources, the designation of timelines and the setting of the culture and climate of the enterprise, are undertaken

3

Implement and evaluate strategies

3.1

Performance benchmarks for measuring the effectiveness of change strategies are implemented

3.2

Responsibility for implementing change strategies is clearly defined and allocated to designated personnel

3.3

Implementation processes are monitored and adjustments are made to strategies as required

3.4

Enterprise performance in relation to identified benchmarks is regularly monitored and reviewed, and adjustments are made as required

3.5

Individuals/teams are kept informed of progress in the implementation of change

4

Respond to changes within the transport and logistics environment

4.1

Nature, extent and impact of issues or changes on enterprise operations are identified

4.2

Relevant information is processed to establish priorities and responses for dealing with issues or changes

4.3

Strategies are generated/adjusted and controlled to meet changes in the transport and logistics environment

4.4

Liaison is initiated and maintained with organisations/individuals affected by changed operational practice

4.5

Actions undertaken are clearly documented and filed

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse the enterprise’s internal and external operating environment

1.1

Effectiveness of the enterprise’s principal services, products and competitive advantages are identified and confirmed through market analysis

1.2

External factors, including legislative requirements, changes to technology, domestic and international market variability and political constraints impinging on enterprise operations are researched and analysed

1.3

Impending changes to internal operations or the external environment are determined

1.4

Analysis is undertaken of the enterprise’s capacity to operate within the defined environment, outlining opportunities to improve market share and/or positioning

1.5

Recommendations for changes to workplace structure, systems, procedures, workforce composition and market orientation are generated and documented in consideration of internal and external analysis and enterprise goals and values

2

Develop strategies to maximise enterprise outcomes

2.1

Recommendations for changes to enterprise operations are assessed for feasibility and for cost-benefit from both a short- and long-term perspective

2.2

Enterprise capability and capacity to facilitate changes within financial and time constraints are assessed and documented

2.3

Recommendations and supporting documentation are circulated to relevant personnel for agreement

2.4

Strategies to implement agreed recommendations are generated and documented

2.5

Support processes, including the allocation of human, physical and financial resources, the designation of timelines and the setting of the culture and climate of the enterprise, are undertaken

3

Implement and evaluate strategies

3.1

Performance benchmarks for measuring the effectiveness of change strategies are implemented

3.2

Responsibility for implementing change strategies is clearly defined and allocated to designated personnel

3.3

Implementation processes are monitored and adjustments are made to strategies as required

3.4

Enterprise performance in relation to identified benchmarks is regularly monitored and reviewed, and adjustments are made as required

3.5

Individuals/teams are kept informed of progress in the implementation of change

4

Respond to changes within the transport and logistics environment

4.1

Nature, extent and impact of issues or changes on enterprise operations are identified

4.2

Relevant information is processed to establish priorities and responses for dealing with issues or changes

4.3

Strategies are generated/adjusted and controlled to meet changes in the transport and logistics environment

4.4

Liaison is initiated and maintained with organisations/individuals affected by changed operational practice

4.5

Actions undertaken are clearly documented and filed

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating effectively with others when developing and evaluating strategies for an enterprise

completing documentation related to developing and evaluating strategies for an enterprise

implementing contingency plans

modifying activities to cater for variations in workplace contexts and environment

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

planning and organising business systems and activities

prioritising work and coordinating self and others in relation to workplace activities

providing leadership and working collaboratively with others when developing and evaluating strategies for an enterprise

reading and interpreting business and market data, regulatory requirements and other planning information relevant to developing and evaluating strategies for an enterprise

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

selecting and applying appropriate technology, information systems and procedures

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and include knowledge of:

application of current competencies within functional activity

application of relevant Australian and international standards and associated certification requirements

Australian and international regulations, codes of practice and legislative requirements relevant to workplace operations

current and future market initiatives including new technology, products and processes

operational competitor and internal business systems, resources, management and workplace operating systems

hazards and risk that may exist when developing and evaluating strategies for an enterprise, and ways of controlling the risks involved

market and other external environmental factors including the regulatory environment

organisational strengths and weaknesses including the competencies of individuals in the team/group

problems that may occur when developing and evaluating strategies for an enterprise, and action to be taken to report or resolve these problems

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and regulations

relevant workplace documentation procedures

resource availability including the competencies of individuals in the team/group

workplace processes for developing and evaluating strategies for an enterprise.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.