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Evidence Guide: TLIPC1003 - Apply effective work practices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIPC1003 - Apply effective work practices

What evidence can you provide to prove your understanding of each of the following citeria?

Plan, organise and complete daily work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work instructions and priorities are identified and interpreted in consultation with supervisor

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate work plan or daily routine is determined and mapped out

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Materials, resources or information needed to complete work is determined, collected, and organised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work tasks are completed within designated timelines, quality standards and instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Problems that arise are dealt with in a practical, timely and appropriate manner and assistance is sought when required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Feedback is sought on work performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate effectively

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate lines of communication with supervisors, colleagues and customers are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effective communication skills and numeracy skills are used to gather and convey information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate non-verbal behaviour is demonstrated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work roles of self and others in the workplace are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individual responsibilities and duties to the team are undertaken in a positive manner and in a range of situations to promote cooperation and good relationships

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Customers and colleagues are respected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use workplace technology

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate workplace technology is selected and used in accordance with workplace and manufacturer guidelines and instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace technology is inspected to ensure it is not damaged and is working properly, and precautions are taken to reduce risks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate action is taken when problems with workplace technology occur

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace technology is cared for according to workplace and manufacturer guidelines and instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Solve work problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Problems are identified and practical or creative solutions are developed within scope of individual responsibility to rectify them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is sought from key personnel as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace problems are reported using appropriate workplace procedures as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adapt to change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

New work requirements or situations are identified, clarified and adapted to

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Range of possible practical or creative options to deal with workplace challenges are considered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Willingness to be open to and trial new ideas and techniques is demonstrated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan, organise and complete daily work

1.1

Work instructions and priorities are identified and interpreted in consultation with supervisor

1.2

Appropriate work plan or daily routine is determined and mapped out

1.3

Materials, resources or information needed to complete work is determined, collected, and organised

1.4

Work tasks are completed within designated timelines, quality standards and instructions

1.5

Problems that arise are dealt with in a practical, timely and appropriate manner and assistance is sought when required

1.6

Feedback is sought on work performance

2

Communicate effectively

2.1

Appropriate lines of communication with supervisors, colleagues and customers are identified

2.2

Effective communication skills and numeracy skills are used to gather and convey information

2.3

Appropriate non-verbal behaviour is demonstrated

3

Work with others

3.1

Work roles of self and others in the workplace are identified

3.2

Individual responsibilities and duties to the team are undertaken in a positive manner and in a range of situations to promote cooperation and good relationships

3.3

Customers and colleagues are respected

4

Use workplace technology

4.1

Appropriate workplace technology is selected and used in accordance with workplace and manufacturer guidelines and instructions

4.2

Workplace technology is inspected to ensure it is not damaged and is working properly, and precautions are taken to reduce risks

4.3

Appropriate action is taken when problems with workplace technology occur

4.4

Workplace technology is cared for according to workplace and manufacturer guidelines and instructions

5

Solve work problems

5.1

Problems are identified and practical or creative solutions are developed within scope of individual responsibility to rectify them

5.2

Assistance is sought from key personnel as required

5.3

Workplace problems are reported using appropriate workplace procedures as required

6

Adapt to change

6.1

New work requirements or situations are identified, clarified and adapted to

6.2

Range of possible practical or creative options to deal with workplace challenges are considered

6.3

Willingness to be open to and trial new ideas and techniques is demonstrated

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Plan, organise and complete daily work

1.1

Work instructions and priorities are identified and interpreted in consultation with supervisor

1.2

Appropriate work plan or daily routine is determined and mapped out

1.3

Materials, resources or information needed to complete work is determined, collected, and organised

1.4

Work tasks are completed within designated timelines, quality standards and instructions

1.5

Problems that arise are dealt with in a practical, timely and appropriate manner and assistance is sought when required

1.6

Feedback is sought on work performance

2

Communicate effectively

2.1

Appropriate lines of communication with supervisors, colleagues and customers are identified

2.2

Effective communication skills and numeracy skills are used to gather and convey information

2.3

Appropriate non-verbal behaviour is demonstrated

3

Work with others

3.1

Work roles of self and others in the workplace are identified

3.2

Individual responsibilities and duties to the team are undertaken in a positive manner and in a range of situations to promote cooperation and good relationships

3.3

Customers and colleagues are respected

4

Use workplace technology

4.1

Appropriate workplace technology is selected and used in accordance with workplace and manufacturer guidelines and instructions

4.2

Workplace technology is inspected to ensure it is not damaged and is working properly, and precautions are taken to reduce risks

4.3

Appropriate action is taken when problems with workplace technology occur

4.4

Workplace technology is cared for according to workplace and manufacturer guidelines and instructions

5

Solve work problems

5.1

Problems are identified and practical or creative solutions are developed within scope of individual responsibility to rectify them

5.2

Assistance is sought from key personnel as required

5.3

Workplace problems are reported using appropriate workplace procedures as required

6

Adapt to change

6.1

New work requirements or situations are identified, clarified and adapted to

6.2

Range of possible practical or creative options to deal with workplace challenges are considered

6.3

Willingness to be open to and trial new ideas and techniques is demonstrated

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting and modifying activities depending on differing workplace contexts and environment

applying relevant industrial, workplace or other legislative requirements and procedures

communicating effectively and using appropriate strategies when listening, questioning and receiving feedback

completing required workplace tasks

following relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and responsibilities

identifying and correctly using equipment, tools and other technology required to complete workplace tasks

interpreting and following a designated work plan or set of instructions for a job

keeping required records of workplace activities

planning daily routine and workplace tasks

recognising limitations, asking for help and seeking clarification or information about work requirements and procedures

responding appropriately to cultural differences in interactions with customers and colleagues

taking initiative and using appropriate techniques to problem solve and to complete tasks

working cooperatively and collaboratively with others to complete tasks.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

basic principles of teamwork in the workplace

procedures for identifying and using relevant workplace technology when carrying out workplace calculations

systems and equipment used in the workplace and the instructions, processes and precautions for their use

typical problems in the workplace and appropriate action and solutions

workplace procedures, policies and instructions

workplace structures and the roles and responsibilities of individuals and team/group members.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.