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Evidence Guide: TLIR5014 - Manage suppliers

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIR5014 - Manage suppliers

What evidence can you provide to prove your understanding of each of the following citeria?

Assess suppliers and build productive relationships

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Criteria to effectively evaluate supplier services are developed and documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Existing suppliers are assessed against criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Terms and conditions of suppliers to achieve service requirements are established and communicated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate delivery of goods and/or services against agreements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quality of goods and services supplied is assessed against criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contingency plans are developed should suppliers fail to deliver

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relationships with suppliers are managed to support effective delivery

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate arrangements with suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resolve disagreements with suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Disagreements with suppliers are investigated to identify validity and causes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Disagreements are negotiated and resolved

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Amendments to agreements, as a consequence of the resolution of disagreements, are documented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approval is sought and obtained for amendments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approved amendments are communicated to suppliers and relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review performance of suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supplier performance is evaluated against purchasing agreement requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Suppliers are informed of evaluation outcomes as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommendations about future use of suppliers are made to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Suppliers are deleted from supplier shortlist according to criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Assess suppliers and build productive relationships

1.1

Criteria to effectively evaluate supplier services are developed and documented

1.2

Existing suppliers are assessed against criteria

1.3

Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified

1.4

Terms and conditions of suppliers to achieve service requirements are established and communicated

1.5

Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures

2

Evaluate delivery of goods and/or services against agreements

2.1

Quality of goods and services supplied is assessed against criteria

2.2

Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements

2.3

Contingency plans are developed should suppliers fail to deliver

2.4

Relationships with suppliers are managed to support effective delivery

3

Negotiate arrangements with suppliers

3.1

Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures

3.2

Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel

3.3

Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated

4

Resolve disagreements with suppliers

4.1

Disagreements with suppliers are investigated to identify validity and causes

4.2

Disagreements are negotiated and resolved

4.3

Amendments to agreements, as a consequence of the resolution of disagreements, are documented

4.4

Approval is sought and obtained for amendments

4.5

Approved amendments are communicated to suppliers and relevant personnel

5

Review performance of suppliers

5.1

Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators

5.2

Supplier performance is evaluated against purchasing agreement requirements

5.3

Suppliers are informed of evaluation outcomes as required

5.4

Recommendations about future use of suppliers are made to relevant personnel

5.5

Suppliers are deleted from supplier shortlist according to criteria

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Assess suppliers and build productive relationships

1.1

Criteria to effectively evaluate supplier services are developed and documented

1.2

Existing suppliers are assessed against criteria

1.3

Availability and suitability of alternate suppliers who can meet the service support requirements within legislative requirements are identified

1.4

Terms and conditions of suppliers to achieve service requirements are established and communicated

1.5

Cooperative relationships are developed with suppliers in accordance with organisational policies and procedures

2

Evaluate delivery of goods and/or services against agreements

2.1

Quality of goods and services supplied is assessed against criteria

2.2

Non-compliance is identified, documented and corrective action is implemented within the terms of contractual arrangements

2.3

Contingency plans are developed should suppliers fail to deliver

2.4

Relationships with suppliers are managed to support effective delivery

3

Negotiate arrangements with suppliers

3.1

Arrangements with suppliers are negotiated and implemented in accordance with organisational policies and procedures

3.2

Market factors that may affect the supply of goods and services are identified and communicated to relevant personnel

3.3

Immediate corrective action is taken in consultation with suppliers where potential or actual problems are indicated

4

Resolve disagreements with suppliers

4.1

Disagreements with suppliers are investigated to identify validity and causes

4.2

Disagreements are negotiated and resolved

4.3

Amendments to agreements, as a consequence of the resolution of disagreements, are documented

4.4

Approval is sought and obtained for amendments

4.5

Approved amendments are communicated to suppliers and relevant personnel

5

Review performance of suppliers

5.1

Suppliers are continuously reviewed for quality, profitability, service, delivery status and other relevant performance indicators

5.2

Supplier performance is evaluated against purchasing agreement requirements

5.3

Suppliers are informed of evaluation outcomes as required

5.4

Recommendations about future use of suppliers are made to relevant personnel

5.5

Suppliers are deleted from supplier shortlist according to criteria

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating and working effectively with others when managing suppliers

completing documentation related to work activities

implementing contingency plans

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading and interpreting instructions, procedures, information and signs relevant to managing suppliers

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures

sourcing, managing, evaluating and reviewing suppliers.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

code of practice for working collaboratively with others

common use arrangements

contract performance and dispute policies and procedures

financial accountability requirements

operation of recording, reporting and statistical analysis systems and resources

organisational policies, procedures, plans, guidelines and code of conduct relevant to procurement and supply contracts

organisational procedures for monitoring the performance of suppliers

probity requirements and ethical issues

procedures for operating electronic communications equipment

procedures for receipt and payment of goods and services

procurement approval procedures

relevant sections of national and state/territory regulatory requirements and codes of practice related to procurement

requirements for completing relevant documentation

steps involved in planning the work activities

suppliers in the marketplace.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.