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Evidence Guide: TLIX5021 - Manage configuration management processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIX5021 - Manage configuration management processes

What evidence can you provide to prove your understanding of each of the following citeria?

Identify configuration management requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Sources of information relevant to configuration management are identified and obtained in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Currency of information is reviewed and documented in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configuration management requirements are defined and documented in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop configuration management processes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consultation with stakeholders is conducted in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configuration management processes are developed and recorded in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Key performance indicators are developed and documented in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analysis of configuration management processes is developed and documented in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Apply configuration management processes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configuration management risks and impacts are identified, recorded and managed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configuration management procedures are applied in accordance with legislative requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configuration management processes are carried out in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Failures and variances are documented, reported and managed in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Participation and contribution to configuration management processes are established and maintained

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review configuration management processes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Performance systems and processes are monitored and analysed to assess progress

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Systems, procedures and records associated with documenting performance are managed in accordance with organisational requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Configuration management processes are reviewed in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Changes required are identified and prepared in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Amendments to configuration management processes are incorporated into plans and promulgated to relevant stakeholders in accordance with organisational policy and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify configuration management requirements

1.1

Sources of information relevant to configuration management are identified and obtained in accordance with organisational policy and procedures

1.2

Currency of information is reviewed and documented in accordance with organisational policy and procedures

1.3

Configuration management requirements are defined and documented in accordance with organisational policy and procedures

2

Develop configuration management processes

2.1

Consultation with stakeholders is conducted in accordance with organisational policy and procedures

2.2

Configuration management processes are developed and recorded in accordance with organisational policy and procedures

2.3

Key performance indicators are developed and documented in accordance with organisational policy and procedures

2.4

Analysis of configuration management processes is developed and documented in accordance with organisational policy and procedures

3

Apply configuration management processes

3.1

Configuration management risks and impacts are identified, recorded and managed

3.2

Configuration management procedures are applied in accordance with legislative requirements

3.3

Configuration management processes are carried out in accordance with organisational policy and procedures

3.4

Failures and variances are documented, reported and managed in accordance with organisational policy and procedures

3.5

Participation and contribution to configuration management processes are established and maintained

4

Review configuration management processes

4.1

Performance systems and processes are monitored and analysed to assess progress

4.2

Systems, procedures and records associated with documenting performance are managed in accordance with organisational requirements

4.3

Configuration management processes are reviewed in accordance with organisational policy and procedures

4.4

Changes required are identified and prepared in accordance with organisational policy and procedures

4.5

Amendments to configuration management processes are incorporated into plans and promulgated to relevant stakeholders in accordance with organisational policy and procedures

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify configuration management requirements

1.1

Sources of information relevant to configuration management are identified and obtained in accordance with organisational policy and procedures

1.2

Currency of information is reviewed and documented in accordance with organisational policy and procedures

1.3

Configuration management requirements are defined and documented in accordance with organisational policy and procedures

2

Develop configuration management processes

2.1

Consultation with stakeholders is conducted in accordance with organisational policy and procedures

2.2

Configuration management processes are developed and recorded in accordance with organisational policy and procedures

2.3

Key performance indicators are developed and documented in accordance with organisational policy and procedures

2.4

Analysis of configuration management processes is developed and documented in accordance with organisational policy and procedures

3

Apply configuration management processes

3.1

Configuration management risks and impacts are identified, recorded and managed

3.2

Configuration management procedures are applied in accordance with legislative requirements

3.3

Configuration management processes are carried out in accordance with organisational policy and procedures

3.4

Failures and variances are documented, reported and managed in accordance with organisational policy and procedures

3.5

Participation and contribution to configuration management processes are established and maintained

4

Review configuration management processes

4.1

Performance systems and processes are monitored and analysed to assess progress

4.2

Systems, procedures and records associated with documenting performance are managed in accordance with organisational requirements

4.3

Configuration management processes are reviewed in accordance with organisational policy and procedures

4.4

Changes required are identified and prepared in accordance with organisational policy and procedures

4.5

Amendments to configuration management processes are incorporated into plans and promulgated to relevant stakeholders in accordance with organisational policy and procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adhering to relevant work health and safety (WHS)/occupational health and safety (OHS) requirements

applying configuration management and project management knowledge relevant to configuration management processes

displaying resilience by continuing to move forward despite criticism or setbacks

focusing on clearly communicating configuration management processes, presenting information confidently and selecting appropriate medium for communication to a range of audiences

identifying and establishing configuration management operation processes

identifying, acquiring and adjusting resources as required to ensure effective/efficient performance of processes

identifying, reviewing and analysing information that may impact on configuration management processes, or may be impacted by configuration management processes

initiating and efficiently monitoring processes

initiating any remedial action required

managing configuration management processes effectively and efficiently

negotiating and communicating effectively with key internal and external stakeholders and resolving potential areas of conflict or concern to ensure overall configuration management objectives are achieved

undertaking research and analysis to identify and develop configuration management processes

using appropriate information technology and software for configuration management processes

using organisational strategic objectives to identify and assess potential alliances and effective strategies.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

codification and cataloguing processes

configuration management principles and processes

industrial base capability

legislative and regulatory environment, including relevant environmental and sustainability issues

logistics governance

management processes

organisational policy and procedures

organisational role relevant to configuration management

product knowledge related to systems and/or equipment in service in the organisation

safety, legislative and statutory requirements, including relevant environmental and sustainability issues.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.