Work effectively in the companion animal industry

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver ACMCAS301A, 'Work effectively in the companion animal industry'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Work effectively in the companion animal industry' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Organise and complete daily work activities

1.1. Own role and responsibilities are identified and confirmed with supervisor in accordance with organisational requirements.

1.2. Work tasks are identified, prioritised and completed within designated timeframes and in accordance with task requirements.

1.3. Factors affecting the achievement of task instructions are promptly identified and reported to supervisor.

1.4. Organisational equipment is used as required to complete work tasks within designated timeframes.

1.5. Daily routines are performed in accordance with safe work practices and occupational health and safety (OHS) requirements.

2. Work ethically with companion animals

2.1. Companion animals in the workplace are identified using common names.

2.2. Animals are handled ethically in accordance with relevant legislative requirements.

2.3. Work with animals is performed in a humane manner that optimises animal health and welfare.

3. Communicate effectively with clients

3.1. Clients' needs are identified and responded to in accordance with organisational policies and procedures.

3.2. Communication with clients is conducted in a professional and courteous manner.

3.3. Questioning and active listening techniques are used to determine client requirements.

4. Maintain companion animal records

4.1. Data is gathered and documented in accordance with organisational policies and procedures and task requirements.

4.2. Data is recorded and maintained in the organisational recordkeeping system.

Qualifications and Skillsets

ACMCAS301A appears in the following qualifications:

  • ACM30410 - Certificate III in Companion Animal Services