Manage staff

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AHCBUS501, 'Manage staff'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage staff' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine employment requirements

1.1 Identify tasks and conditions under which performance occurs

1.2 Identify industrial relations requirements to ensure adherence to relevant award conditions,

1.3 Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights

1.4 Negotiate enterprise agreements and contracts of employment,

2. Manage workforce performance

2.1 Develop induction programs for each employee consistent with legislative requirements

2.2 Clarify and establish terms of engagement for consultants and contractors

2.3 Conduct induction programs for new internal and external appointees and establish appropriate records

2.4 Develop and implement strategies for communicating with workers

2.5 Develop and implement performance management strategies

2.6 Develop and implement strategies to resolve disputes and conflicts

2.7 Identify and follow processes for the termination of non-performing staff

3. Implement work health and safety priorities and procedures

3.1 Develop and communicate safety policies

3.2 Identify and design safe work practices for the enterprise

3.3 Communicate and enforce safe work practices

3.4 Involve all members of staff in hazard identification and risk assessment

3.5 Induct new staff into the work health and safety system

4. Support workforce training programs

4.1 Develop strategies to identify and address skill and knowledge gaps

4.2 Provide on-job training to optimise worker performance and ensure safety and fairness in the workplace

4.3 Identify off-job training requirements and source and support training

5. Manage administrative support

5.1 Implement procedures for the administration of staff records

5.2 Implement administrative procedures to meet legislated requirements