Negotiate and monitor contracts

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AHCBUS503, 'Negotiate and monitor contracts'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Negotiate and monitor contracts' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Define agreements with external parties to the business for service provision

1.1 Identify and define the enterprise requirements of a business relationship with external sources

1.2 Establish the ranges of acceptable outcomes from a negotiation

1.3 Make contact with individuals, bodies or corporations and discuss requirements of an agreement

1.4 Clarify communication channels between all parties

1.5 Exchange references where applicable

1.6 Maintain sound practice and procedure for business meetings and document discussions and agreements

2. Complete the formal agreement

2.1 Ensure negotiations conform to established enterprise requirements and relevant legislation

2.2 Document requirements of the contract

2.3 Clarify and resolve areas of ambiguity or concern

2.4 Ensure conditions for service or supply are agreed between the parties including the key performance indicators

2.5 Undertake alternative processes where agreement is unable to be reached

2.6 Confirm the agreement based on mutually acceptable terms

2.7 Ensure penalties or redress for non-performance

2.8 Sign and exchange contract documentation between the relevant parties

3. Monitor the performance of contracts

3.1 Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance

3.2 Identify and consult professional and regulatory bodies available to support commercial grievance processes

3.3 Monitor completion of contract against key performance indicators

3.4 Advise parties of issues in respect to non-compliance in writing