Recommend irrigation products and services

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AHCMER304, 'Recommend irrigation products and services'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Recommend irrigation products and services' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research store product range

1.1 Accessing relevant sources of information to develop product knowledge

1.2 Identify products according to relevant product information

1.3 Operate store products, machinery and equipment safely

1.4 Demonstrate a broad knowledge of irrigation product range

2. Recommend irrigation products

2.1 Identify client's needs

2.2 Provide details of product specifications and explain to clients to assist buying decisions

2.3 Explain features and benefits of products to clients to create a buying environment

3. Estimate quantities

3.1 Estimate quantities of irrigation products accurately from measurements and information provided according to product requirements

3.2 Provide client with accurate quotation for estimated quantities

4. Advise on irrigation product warranties

4.1 Provide client with clear explanations of the comparisons between products and manufacturer’s warranties

4.2 Confirm individual product warranty terms and conditions from relevant sources of information

4.3 Provide client with written information regarding individual product warranty terms and conditions, especially extended or promotional warranties

5. Negotiate price and payment options

5.1 Explain payment options including store recommended retail pricing for various brand options

5.2 Negotiate individual product prices where necessary to achieve sales

6. Advise on and arrange product service and repairs

6.1 Question client to determine nature of problem

6.2 Identify problem by accessing manufacturer's information

6.3 Offer solutions taking in consideration the nature of problem and available product information

6.4 Identify and discuss the service or repair process

6.5 Quote price and timeline for basic service or repairs

6.6 Obtain client details and record on repair form

6.7 Label item for repair and store securely

6.8 Notify client on completion of service or repair