Work effectively in the industry

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AHCWRK204, 'Work effectively in the industry'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Work effectively in the industry' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Obtain information about the industry

1.1 Identify and access sources of information about the industry

1.2 Collect information to assist effective and safe work performance within the industry

1.3 Obtain and update specific information on sector of work

1.4 Apply industry and work health and safety information to day-to-day work activities

1.5 Identify employment terms and conditions

1.6 Identify career pathways within the industry

1.7 Maintain biosecurity protocols and procedures at all times

2. Observe employment requirements

2.1 Use industry developments in the workplace context to improve quality, productivity and conditions

2.2 Confirm that work practices comply with Codes of Practice and workplace expectations

2.3 Recognise faults and abnormalities in workplace practices and take remedial action as required

2.4 Ensure that dress and personal requirements comply with workplace standards

2.5 Observe punctuality in work attendance

2.6 Meet employer's expectations through completion of workplace routines and specific instructions within enterprise policies and procedures

3. Accept responsibility for quality of own work

3.1 Keep personal work space in a well organised and safe condition, and meets relevant standards and policies

3.2 Adhere to the workplace code of conduct

3.3 Detect variations in the quality of service or products from required standards and report as required

4. Plan and conduct own work

4.1 Interpret and follow instructions

4.2 Identify factors affecting work requirements and take appropriate action

4.3 Assess work load and prioritise within allocated timeframes

4.4 Communicate the need for assistance to improve performance clearly to the appropriate person

5. Promote workplace cooperation

5.1 Undertake responsibilities and duties in a positive manner to promote co-operation and good relationships

5.2 Conduct co-operation with others in a courteous manner and is appropriate to culture, special needs and linguistic background and position in the organisation

5.3 Recognise problems and conflict and resolve, where possible, through personal communication or refer to a supervisor, manager or employer for resolution

6. Contribute to a productive work environment

6.1 Fulfil commitments to undertake work or assist co-workers

6.2 Share information relevant to work with co-workers to ensure designated work goals are met

6.3 Share knowledge and skills co-workers through conversations and meetings

6.4 Recognise and seek contributions of individuals of different gender and social and cultural backgrounds

6.5 Observe and implement the principles of equal employment opportunity

6.6 Ensure work is consistent with workplace standards relating to anti-discrimination and workplace harassment

7. Undertake an activity to workplace requirements

7.1 Interpret work schedules with the schedule and tasks defined

7.2 Discuss knowledge and skills required for task with supervisors and co-workers

7.3 Check the availability of materials and equipment to ensure they are consistent with work schedules and the requirements of the tasks

7.4 Create a daily schedule for completing workplace activities and allocated tasks including priorities, allocated start times, estimation of completion times and materials, equipment and assistance required for completion is decided upon