Communicate in the workplace

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AMPCOR205, 'Communicate in the workplace'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Communicate in the workplace' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to the maintenance and improvement of workplace operations and requirements

1.1 Solve problems by communicating with others

1.2 Exchange information to perform workplace tasks and take appropriate action

1.3 Provide clear and prompt spoken and written reports (where applicable)

2. Identify key personnel in the workplace

2.1 Identify the organisational structure of the workplace, mission statements and strategic plan

2.2 Identify key personnel and their roles in the organisation

2.3 Identify the role of trainees

3. Contribute to positive workplace relations

3.1 Recognise and consider communication styles of cultural, social and ethnic groups

3.2 Use appropriate communication style for context, audience and purpose

3.3 Consider regulatory and workplace ethical standards in verbal and non-verbal communications


Qualifications and Skillsets

AMPCOR205 appears in the following qualifications:

  • AMP20415 - Certificate II in Meat Processing (Meat Retailing)
  • AMP30815 - Certificate III in Meat Processing (Retail Butcher)
  • AMP20116 - Certificate II in Meat Processing (Food Services)
  • AMP20216 - Certificate II in Meat Processing (Smallgoods)
  • AMP20316 - Certificate II in Meat Processing (Abattoirs)
  • AMP30116 - Certificate III in Meat Processing (Boning Room)
  • AMP30316 - Certificate III in Meat Processing (Meat Safety)
  • AMP30216 - Certificate III in Meat Processing (Food Services)
  • AMP30416 - Certificate III in Meat Processing (Rendering)
  • AMP30516 - Certificate III in Meat Processing (Slaughtering)
  • AMP30716 - Certificate III in Meat Processing (Quality Assurance)
  • AMP30616 - Certificate III in Meat Processing (General)
  • AMP30916 - Certificate III in Meat Processing (Smallgoods - General)
  • AMP31016 - Certificate III in Meat Processing (Smallgoods - Manufacture)
  • AMP31116 - Certificate III in Meat Processing (Livestock Handling)
  • AMP31216 - Certificate III in Meat Processing (Packing Operations)
  • AMP40516 - Certificate IV in Meat Processing (Meat Safety)

And the skillsets: