Facilitate Quality Assurance Process

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AMPCOR402, 'Facilitate Quality Assurance Process'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate Quality Assurance Process' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria


Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Facilitate the ongoing implementation of the QA program in the workplace

1.1 Identify regulatory basis for compliance with the company's HACCP-based QA program

1.2 Identify nature and importance of work instructions and Standard Operating Procedures (SOPs) and coach workers in their implications

1.3 Write work instructions and SOPs to comprehensively document requirements for competent performance

1.4 Review work instructions and SOPs for accuracy

1.5 Monitor implementation of work instructions and operating procedures

2. Monitor inspection and test records

2.1 Identify control and critical control points in the HACCP program

2.2 Identify and implement appropriate procedures for monitoring products and processes

2.3 Identify critical limits and causes for product or process not conforming

2.4 Monitor inspection and test records to verify product quality and identify performance trends

2.5 Include descriptions of proposals in status reports to introduce improved processes or procedures

3. Respond to non-conforming product or processes

3.1 Identify procedures for taking corrective action

3.2 Implement corrective and preventative measures to prevent recurrence

3.3 Devise or revise procedures to support control measures

3.4 Identify processes or conditions which could result in a breach of meat safety procedures and take corrective action

3.5 Introduce and control process changes to meet QA requirements

4. Review product samples and test results

4.1 Identify product sampling procedures

4.2 Identify post-collection procedures according to SOPs

4.3 Review and respond to test results in accordance with workplace requirements

5. Calculate yield, wastage and productivity indicators

5.1 Calculate yield, wastage and productivity measures to determine performance outcomes

5.2 Compare yield, wastage and productivity measures with targets to determine variations between actual and planned performance

6. Calculate calibration adjustments

6.1 Use mathematical concepts associated with equipment calibration to determine adjustment to settings

6.2 Verify calibration calculation by checking the accuracy of the adjustment in the actual work performance