Resolve routine problems in an automotive workplace

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AURAFA004, 'Resolve routine problems in an automotive workplace'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Resolve routine problems in an automotive workplace' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Identify and clarify nature of the routine problem

1.1 Early indicators of problems are identified or anticipated

1.2 Existence of actual problem is verified

1.3 Information regarding problem is gathered from a variety of sources

1.4 Key components of problem are identified within available timeframe

2. Determine, implement and evaluate solution

2.1 Range of possible methods for resolving the problem are identified

2.2 Strengths and weaknesses of each option are analysed

2.3 Optimal solution is determined and applied within workplace timeframes

2.4 Effectiveness of solution is evaluated against options and modifications to solution are made, as required

3. Assist others to identify, clarify and resolve problems

3.1 Assistance is provided to help others identify routine problems

3.2 Problem is discussed with others and any previous solutions are used to help resolve problem


Qualifications and Skillsets

AURAFA004 appears in the following qualifications:

  • MSM41115 - Certificate IV in Recreational Vehicle and Accessories Retailing
  • AUR20116 - Certificate II in Automotive Administration
  • AUR32116 - Certificate III in Automotive Body Repair Technology
  • AUR32416 - Certificate III in Automotive Refinishing Technology
  • AUR32316 - Certificate III in Automotive and Marine Trimming Technology
  • AUR30116 - Certificate III in Automotive Administration
  • AUR20316 - Certificate II in Bicycle Mechanical Technology
  • AUR31016 - Certificate III in Automotive Sales
  • AUR30516 - Certificate III in Marine Mechanical Technology
  • AUR20716 - Certificate II in Automotive Vocational Preparation
  • AUR30216 - Certificate III in Bicycle Workshop Operations
  • AUR32216 - Certificate III in Automotive Glazing Technology
  • AUR20616 - Certificate II in Marine Mechanical Technology
  • AUR32616 - Certificate III in Automotive Tyre Management
  • AUR21116 - Certificate II in Automotive Sales