Communicate effectively in an automotive workplace

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AURAFA2003, 'Communicate effectively in an automotive workplace'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Communicate effectively in an automotive workplace' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Prepare for communication activities

1.1. Documents, forms or other relevant sources of technical information are sourced

1.2. Items of stationery, documents or instructions appropriate to the method of communication are sourced

1.3. Communication procedures are determined to minimise task time

2. Read routine documents

2.1. Purpose of the text is understood and described

2.2. Main points or ideas identified by reading are presented and described

2.3. Meaning of new technical words are comprehended and applied

2.4. Meaning of key words and phrases is identified

3. Write routine texts

3.1. Routine texts of one or more sentences are composed according to workplace requirements

3.2. Routine forms are completed according to workplace requirements

3.3. Spelling, punctuation and grammar rules are followed

3.4. Texts are self-checked for accuracy and presented for progress checks by relevant persons

4. Contribute to workplace communications

4.1. Information is conveyed by appropriate means to ensure effective communication when sending or receiving information

4.2. Assistance is provided to colleagues in the workplace to foster common understanding

4.3. Requests for information from colleagues are determined and responded to

5. Operate workplace communication systems

5.1. Communication system functions are used according to communication requirements and workplace policy

5.2. Communication by telephone is carried out using customer relation practices according to workplace policy and procedures

5.3. Communication by computer is carried out according to workplace policy and procedures

5.4. Messages are responded to promptly and returned if required


Qualifications and Skillsets

AURAFA2003 appears in the following qualifications:

  • AUR21512 - Certificate II in Automotive Cylinder Head Reconditioning
  • AUR21412 - Certificate II in Automotive Cooling System Technology
  • AUR20712 - Certificate II in Automotive Vocational Preparation
  • AUR20412 - Certificate II in Automotive Electrical Technology
  • AUR21212 - Certificate II in Automotive Underbody Technology
  • AUR20612 - Certificate II in Marine Mechanical Technology
  • AUR21112 - Certificate II in Automotive Sales
  • AUR32512 - Certificate III in Automotive Underbody Technology
  • AUR20312 - Certificate II in Bicycle Mechanical Technology
  • AUR30212 - Certificate III in Bicycle Workshop Operations
  • AUR30612 - Certificate III in Light Vehicle Mechanical Technology
  • AUR21912 - Certificate II in Automotive Tyre Servicing Technology
  • AUR31212 - Certificate III in Mobile Plant Technology
  • AUR30812 - Certificate III in Motorcycle Mechanical Technology
  • AUR21612 - Certificate II in Automotive Driveline System Technology
  • AUR30412 - Certificate III in Agricultural Mechanical Technology
  • AUR31512 - Certificate III in Automotive Diesel Engine Technology
  • AUR21812 - Certificate II in Automotive Steering and Suspension System Technology
  • AUR30712 - Certificate III in Outdoor Power Equipment Technology
  • AUR31012 - Certificate III in Automotive Sales
  • AUR31112 - Certificate III in Heavy Commercial Vehicle Mechanical Technology
  • AUR31412 - Certificate III in Automotive Diesel Fuel Technology
  • AUR31812 - Certificate III in Heavy Commercial Trailer Technology
  • AUR31912 - Certificate III in Elevating Work Platform Technology
  • AUR20112 - Certificate II in Automotive Administration
  • AUR20212 - Certificate II in Automotive Air Conditioning Technology
  • AUR20512 - Certificate II in Automotive Servicing Technology
  • AUR21312 - Certificate II in Automotive Braking System Technology
  • AUR21712 - Certificate II in Automotive Exhaust System Technology
  • AUR30112 - Certificate III in Automotive Administration
  • AUR30312 - Certificate III in Automotive Electrical Technology
  • AUR30512 - Certificate III in Marine Mechanical Technology
  • AUR31712 - Certificate III in Forklift Technology
  • AUR32012 - Certificate III in Automotive Alternative Fuel Technology
  • AUR32212 - Certificate III in Automotive Glazing Technology
  • AUR21913 - Certificate II in Automotive Tyre Servicing Technology
  • AUM30213 - Certificate III in Automotive Manufacturing Technical Operations - Bus, Truck and Trailer
  • AUR32613 - Certificate III in Automotive Tyre Management
  • AUR30713 - Certificate III in Outdoor Power Equipment Technology
  • AUR30514 - Certificate III in Marine Mechanical Technology
  • AUR31114 - Certificate III in Heavy Commercial Vehicle Mechanical Technology