Maintain quality systems

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AURC361337A, 'Maintain quality systems'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Maintain quality systems' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Conduct final quality check on completed work/orders

1.1. Completed work/orders are checked for compliance with supplier, enterprise or customer specifications

1.2. Level of inspection conducted is appropriate to the size and importance of the job

1.3. Documentation is authorised in accordance with enterprise requirements

1.4. Feedback is provided to staff on the quality of their work with equal emphasis on strengths and weaknesses and opportunities for development

2. Report on the quality of processes and work outcomes

2.1. Documents are kept according to enterprise quality systems on outcomes of quality checks

2.2. Quality problems are identified according to enterprise performance indicators

2.3. Information relating to the quality of processes and work outcomes is provided to appropriate persons on a regular basis

3. Implement improvements to work processes

3.1. Staff input is encouraged to generate possible solutions to quality problems

3.2. Options for solving quality problems are generated and the costs and benefits of each option are evaluated

3.3. Recommended solutions to quality problems are discussed with management

3.4. Improvements to work processes are implemented according to enterprise policies and procedures


Qualifications and Skillsets

AURC361337A appears in the following qualifications:

  • AUR20408 - Certificate II in Automotive Electrical Technology
  • AUR31205 - Certificate III in Automotive Retail, Service and Repair
  • AUR20105 - Certificate II in Automotive Administration
  • AUR30308 - Certificate III in Automotive Electrical Technology
  • AUR30211 - Certificate III in Bicycles
  • AUR40208 - Certificate IV in Automotive Technology
  • AUR20705 - Certificate II in Automotive Mechanical
  • AUR20611 - Certificate II in Marine
  • AUR30605 - Certificate III in Automotive Specialist
  • AUR30105 - Certificate III in Automotive Administration
  • AUR30711 - Certificate III in Outdoor Power Equipment
  • AUR30511 - Certificate III in Marine
  • AUR20505 - Certificate II in Automotive Vehicle Servicing
  • AUR30405 - Certificate III in Automotive Mechanical Technology
  • AUR20311 - Certificate II in Bicycles
  • AUR50105 - Diploma of Automotive Management
  • AUR40105 - Certificate IV in Automotive Management
  • AUR20811 - Certificate II in Outdoor Power Equipment