Apply knowledge of the structure, products and services of an airline operator

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AVII3005, 'Apply knowledge of the structure, products and services of an airline operator'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Apply knowledge of the structure, products and services of an airline operator' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop and apply an understanding of the structure of the aviation and tourism industries in Australia

1.1

Sources of information on the structure and function of the aviation and tourism industries are identified and accessed in accordance with workplace procedures

1.2

An understanding of the broad structures of the aviation industry and their relationship with each other is developed and appropriately applied to day-to-day work in the aviation industry

1.3

An understanding of the sectors in the aviation industry and their relationship with each other is developed and appropriately applied to day-to-day work

1.4

An understanding of the sectors in the tourism industry and their relationship with each other is developed and appropriately applied to day-to-day work

1.5

Roles of individual airlines in the aviation industry are correctly identified and explained

2

Develop and apply an understanding of the economic and social significance of aviation and tourism in Australia

2.1

Sources of information on the economic and social significance of the aviation and tourism industries are identified and accessed in accordance with workplace procedures

2.2

An understanding of the economic and social significance of the aviation and tourism industries is developed and appropriately applied to day-to-day work

2.3

For a given airline, an understanding of the scope of its operations and the economic and social significance of its contribution to the aviation and tourism industries is developed and appropriately applied to day-to-day work

3

Identify markets for a particular airline

3.1

For a particular airline, the products and services offered by that airline for specific markets are correctly identified and explained

3.2

An understanding of the characteristics of domestic and overseas markets served by Australian international, domestic, regional and charter airlines is developed and applied as appropriate to day-to-day work

4

Develop and apply an understanding of the structure and operations of an airline

4.1

Sources of information on the structure, history and function of a particular airline are identified and accessed in accordance with workplace procedures

4.2

An understanding of the structure and day-to-day operations of a particular airline is developed and applied to day-to-day work

4.3

The history and operational culture of a particular airline are researched, explained and applied to day-to-day work

4.4

An understanding of the importance of the principles of crew resource management (CRM) and human factors (HF) is developed and applied to day-to-day work

4.5

The ways in which aircrew work together as a team are correctly identified and explained

4.6

An understanding of the employment conditions, benefits and responsibilities for relevant positions within an airline are developed and applied to day-to-day work