Handle receipt and despatch of information

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSALR301A, 'Handle receipt and despatch of information'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Handle receipt and despatch of information' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element of Competency

Performance Criteria

Receive and distribute incoming mail

• Incoming mail is checked and registered to ensure accuracy of records

• Court documents are processed according to the firm’s procedures

• Original documents are processed according to the firm’s procedures

• Served documents are processed according to the firm’s procedures

• Titles and locations of company personnel and departments are identified and understood

• Urgent and confidential mail is identified and distributed to the addressee promptly

• Mail is sorted and despatched to the nominated person/location

• Damaged, suspicious or missing items are recorded and where necessary reported promptly

Receive and despatch outgoing mail

• Outgoing mail is collected from each section of the firm, checked and sorted to ensure all items are correctly prepared for despatch

• The most appropriate method of delivery is determined and appropriate envelopes are selected and addressed correctly

• Outgoing mail is processed correctly

• Mail is recorded in register

• Mail is sorted according to carrier

• Mail is despatched using the most appropriate delivery method

• Mail is despatched to meet designated timelines

Collate and despatch documents for bulk mailing

• Quantities/resources/time to complete bulk mailing of documents estimated correctly

• Documents are collated as required

• Envelopes are sorted and batched in accordance with specifications

• Where appropriate, AUSDOC bulk mail interstate satchels are employed

• Numerical information is self-checked

• Batched items are lodged in time for delivery by relevant carrier

Organise urgent and same day deliveries

• Items for urgent delivery are weighed, packaged and addressed

• Cheapest and best option for delivery is determined and selected

• Follow-up is made if necessary


Qualifications and Skillsets

BSALR301A appears in the following qualifications:

  • PUA41506 - Certificate IV in Public Safety (Defence Paralegal Services)
  • DEF41512 - Certificate IV in Defence Paralegal Services