Gather, collate and record information

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBCCO402A, 'Gather, collate and record information'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Gather, collate and record information' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Obtain, record and analyse information from the community

1.1. Identify information sources

1.2. Collect and record information in accordance with legislation, policy and procedures

1.3. Collate, sort and analyse information collected in relation to the purpose for which it is being obtained

1.4. Ensure contents of recording forms/reports are complete, accurate, concise, legible, understandable and in the correct format

2. Take and compile statements

2.1. Obtain statements from sources appropriate to the matter being investigated

2.2. Take comprehensive statements that contain all details relevant to the matter being investigated, in accordance with legislation, policy and procedures

2.3. Use active and accurate listening when taking statements from people

3. Conduct interviews

3.1. Plan, manage and conduct interviews to gather maximum amount of information relevant to the matter being examined

3.2. Treat all interviewees fairly and equitably

3.3. Conduct and record interviews in accordance with legislation, policy and procedures

4. Utilise information/ database systems

4.1. Accurately enter information on database

4.2. Adhere to data entry security procedures

4.3. Identify and correctly use appropriate sources of information

4.4. Access/store information in accordance with legislation, policy and procedures

5. Use interview and evidence recording equipment

5.1. Operate all recording equipment in accordance with legislation, policy and procedures

5.2. Ensure records produced are authorised, stored and assessed in accordance with organisational procedures

5.3. Ensure records produced are clear, audible and presentable

5.4. Maintain equipment and usage logs in good order

6. Exchange information with other members within the organisation

6.1. Identify and use communication links within the organisation to exchange information

6.2. Assess the relevance of information received in terms of its intended purpose

6.3. Dispose of irrelevant information in accordance with legislation, policy and procedures


Qualifications and Skillsets

BSBCCO402A appears in the following qualifications:

  • FNS40910 - Certificate IV in Superannuation
  • FNS41410 - Certificate IV in General Insurance
  • FNS51210 - Diploma of Insurance Broking
  • FNS41710 - Certificate IV in Insurance Broking
  • FNS41610 - Certificate IV in Loss Adjusting
  • FNS41510 - Certificate IV in Life Insurance
  • BSB50307 - Diploma of Customer Contact
  • BSB40307 - Certificate IV in Customer Contact
  • AUR40511 - Certificate IV in Vehicle Loss Assessing
  • FNS41411 - Certificate IV in General Insurance
  • FNS40911 - Certificate IV in Superannuation
  • FNS41811 - Certificate IV in Financial Services