Develop business continuity strategies

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBCCO501A, 'Develop business continuity strategies'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop business continuity strategies' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Evaluate the impact of the situation on business operations

1.1. Evaluate immediate impact of potential situations on business operations

1.2. Identify business functions that are potentially impacted

1.3. Determine likely timing before normal operations will be restored

1.4. Define and agree with stakeholders the parameters (timings) which will determine employment of disaster recovery procedures

1.5. Liaise and effectively consult with all impacted parties and stakeholders

2. Identify business critical functions that must continue

2.1. Determine business imperatives that must be addressed or continue

2.2. Consider practical options to maintain business critical operations

2.3. Consult all major stakeholders

2.4. Agree with stakeholders on priorities

3. Develop plan to maintain business critical operations

3.1. Determine available back-up facilities or systems

3.2. Map how business critical functions can be continued using a modified approach

3.3. Evaluate resourcing requirements

3.4. Consider any occupational health and safety (OHS) requirements in formation of plan

3.5. Determine need for a communication plan to be developed and implemented

3.6. Document plan

3.7. Communicate plan to stakeholders

4. Develop plan to update enterprise systems or information when systems become available

4.1. Evaluate the impact of modified operations on organisational information systems

4.2. Determine resources required to input manually collected data into systems and complete follow-up action

4.3. Work with stakeholders to consider any downstream impacts

4.4. Develop communication plan to ensure all stakeholders are informed on status

5. Evaluate effectiveness of business continuity plan

5.1. Evaluate effectiveness of business continuity activities

5.2. Seek stakeholder feedback

5.3. Determine areas for improvement

5.4. Modify business continuity plan documentation incorporating improvement areas


Qualifications and Skillsets

BSBCCO501A appears in the following qualifications:

  • BSB50307 - Diploma of Customer Contact
  • BSB60307 - Advanced Diploma of Customer Contact