Promote and liaise on compliance requirements, systems and related issues

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBCOM404A, 'Promote and liaise on compliance requirements, systems and related issues'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Promote and liaise on compliance requirements, systems and related issues' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance Criteria

Elements define the critical outcomes of a unit of competency.

The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Italicised terms are elaborated in the Range Statement.

1. Clarify compliance issues on which liaison is required

1.1 Compliance issues requiring communication with relevant internal and external personnel are confirmed and clarified

1.2 Information to be sought and/or obtained in the course of the liaison activity on applicable compliance requirements and related compliance program/management system is clarified and summarised in an appropriate format

1.3 Sections of relevant Australian and international standards are identified, sourced and interpreted in terms of processes to be followed for promotional and liaison activities related to an organisation's compliance program/management system

2. Identify the target groups for promotional or liaison activities

2.1 Groups that need to be aware of the organisation's compliance program/management system or that may need to be contacted about compliance issues are identified using appropriate means

2.2 Information on identified target groups is recorded and stored in an appropriate format for use in activities to promote the compliance program/management system of the organisation

3. Identify contacts for liaison

3.1 Suitable contacts are identified from own network or with the assistance of relevant internal and external personnel

3.2 Where immediate contacts are not obvious suitable, search techniques are applied to establish the most suitable contacts for the liaison activities

4. Develop the action plan for the promotional and liaison activities

4.1 Details of the organisation's compliance program/management system are accessed and reviewed

4.2 Internal and external persons and organisations that need to be aware of specific aspects of the compliance program/management system are listed for inclusion in compliance management promotional and liaison activities

4.3 An action plan for the compliance management promotional and liaison activities is prepared in collaboration with relevant internal and external personnel

5. Assign resources for promotional and liaison activities

5.1 A suitable budget to implement the planned compliance management promotional and liaison activities is prepared and negotiated with authorised personnel for approval

5.2 Physical and human resources for the execution of the planned promotional and liaison activities are assigned or acquired in accordance with the approved action plan

6. Communicate with identified contacts

6.1 Initial contact is made with identified internal and/or external contacts using appropriate communication techniques

6.2 Where information is being sought, the requirements are clearly explained and communicated in written, electronic or oral form

6.3 Effective interpersonal skills are applied in the course of all communication activities

6.4 Where information is being provided, details are accurately and clearly provided in written, electronic or oral form using appropriate techniques in accordance with relevant internal and external requirements

6.5 Details of communications conducted as part of compliance related promotional and liaison activities are recorded in an appropriate format in accordance with relevant internal and external requirements

7. Manage the promotional and liaison activities

7.1 Managers and personnel involved in the compliance management promotional and liaison activities are briefed on their roles and responsibilities

7.2 Compliance management promotional and liaison activities are monitored against objectives, established performance criteria, milestones and budget targets, and appropriate action is taken to ensure promotional activities achieve the planned outcomes within project limits

8. Evaluate promotional and liaison activities

8.1 Data and performance indicators on the success or otherwise of compliance management promotional and liaison activities are collected from appropriate sources using planned techniques

8.2 Collected evaluation data is analysed in terms of planned outcomes and performance criteria

8.3 Results of evaluation of promotional and liaison activities are summarised and findings, identified issues and related recommendations are prepared

9. Document promotional activities

9.1 Details of the execution of planned compliance management promotional and liaison activities are recorded, stored and disseminated in accordance with the organisation's policies and procedures

9.2 Reports on the compliance management promotional and liaison activities and the outcomes achieved are prepared and submitted to relevant internal and external personnel

9.3 Recommendations on opportunities for improvements to compliance management promotional and liaison activities arising from evaluation of the activities and their outcomes are referred to relevant managers for appropriate action

9.4 Information on contacts established during compliance management liaison activities is organised and incorporated in an appropriate listing of contacts for future liaison activities


Qualifications and Skillsets

BSBCOM404A appears in the following qualifications:

  • PUA50707 - Diploma of Public Safety (Range Management)