Develop and provide employment management services to candidates

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBEMS403B, 'Develop and provide employment management services to candidates'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop and provide employment management services to candidates' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Develop strategies for the retention of candidates

1.1. Analyse current candidate information

1.2. Identify candidate requirements

1.3. Identify a range of strategies to meet candidate requirements

1.4. Evaluate and assess products and services for candidates

1.5. Establish and implement methods of monitoring candidate retention

2. Provide advice and support to candidates

2.1. Provide services including résumé counselling and preparation

2.2. Provide career advice and counselling to candidates

2.3. Undertake candidate induction in accordance with client requirements, organisational policy and OHS compliance requirements

2.4. Provide advice and information on legislative industrial relations matters, OHS and employment issues to candidates

3. Provide training solutions to candidates

3.1. Identify and document candidates' training needs, including OHS

3.2. Undertake research to identify suitable training programs available to address candidates' identified training need

3.3. Provide advice to candidates on training options available

3.4. Provide relevant internal training to meet candidate requirements if required, in accordance with organisational policies

3.5. Access relevant external training to meet candidate requirements if required, in accordance with organisational policies

3.6. Review implementation of client training plan with client to ensure needs are met

4. Develop strategies for the ongoing management of candidates

4.1. Establish monitoring strategies to determine issues in service delivery to candidates

4.2. Provide post placement support to candidates

4.3. Develop strategies to evaluate and assess the effectiveness of the employment management services

4.4. Develop and document recommendations to improve management services

4.5. Modify and/or expand management services as appropriate to incorporate recommendations

Qualifications and Skillsets

BSBEMS403B appears in the following qualifications:

  • BSB41007 - Certificate IV in Human Resources
  • CHC42008 - Certificate IV in Employment Services