Support operational plan

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBFLM305C, 'Support operational plan'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Support operational plan' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Contribute to implementation of operational plan

1.1. Collect and record details of resource requirements and report to relevant personnel

1.2. Ensure the operational plan contributes to the achievement of the organisation's performance and business plan

1.3. Identify key performance indicators to measure own and work team's performance

1.4. Undertake contingency planning as required

1.5. Support the development and presentation of proposals for resource requirements as required

2. Assist in recruiting employees and acquiring resources

2.1. Assist with employee recruitment and/or induction as required, within the organisation's policies, practices and procedures

2.2. Acquire physical resources and services according to the organisation's policies, practices and procedures and in consultation with relevant personnel

3. Support operations

3.1. Identify and utilise performance systems and processes to assess team progress in achieving plans and targets

3.2. Compare actual productivity and performance with identified short-term budgets, targets and performance results

3.3. Identify and report unsatisfactory performance to relevant personnel, to enable action to be taken to rectify the situation

3.4. Provide coaching to support individuals and teams to use resources effectively, economically and safely

3.5. Support consultation processes for the development and/or variation of the operational plan as required

3.6. Present recommendations for variation to operational plans to relevant personnel

3.7. Follow performance systems, procedures and recording processes in accordance with organisation requirements

Qualifications and Skillsets

BSBFLM305C appears in the following qualifications:

  • PRM30406 - Certificate III in Asset Maintenance (Fire Protection Equipment)
  • PUA42109 - Certificate IV in Public Safety (Intelligence Operations)
  • BSB30110 - Certificate III in Business
  • FPP40210 - Certificate IV in Papermaking Operations
  • FPP30110 - Certificate III in Pulping Operations
  • FPP40110 - Certificate IV in Pulping Operations
  • FPP30210 - Certificate III in Papermaking Operations
  • PSP30604 - Certificate III in Government (School Support Services)
  • PSP30704 - Certificate III in School Support Services
  • FPI30105 - Certificate III in Forest Growing and Management
  • FPI30205 - Certificate III in Harvesting and Haulage
  • FPI30505 - Certificate III in Timber Manufactured Products
  • FPI30405 - Certificate III in Wood Panel Products
  • FPI30910 - Certificate III Timber Truss and Frame Design and Manufacture
  • FPI30305 - Certificate III in Sawmilling and Processing
  • FPI30605 - Certificate III in Timber Merchandising
  • HLT43807 - Certificate IV in Sterilisation Services
  • HLT32907 - Certificate III in Health Administration

And the skillsets: