Contribute to team effectiveness

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBFLM312B, 'Contribute to team effectiveness'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Contribute to team effectiveness' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Contribute to team outcomes

1.1. Consult team members to identify team purpose, roles, responsibilities, goals, plans and objectives

1.2. Support team members to meet expected outcomes

2. Support team cohesion

2.1. Encourage team members to participate in the planning, decision making and operational aspects of the work team to their level of responsibility

2.2. Encourage team members to take responsibility for their own work and to assist each other in undertaking required roles and responsibilities

2.3. Provide feedback to team members to encourage, value and reward team members' efforts and contributions

2.4. Identify and address issues, concerns and problems identified by team members to relevant persons as required

3. Participate in work team

3.1. Actively encourage and support team members to participate in team activities and communication processes and to take responsibility for their actions

3.2. Support the team to identify and resolve problems which impede its performance

3.3. Utilise own contribution to work team to serve as a role model for others and enhance the organisation's image within the work team, the organisation and with clients/customers

4. Communicate with management

4.1. Maintain open communication with line manager/management at all times

4.2. Communicate information from line manager/management to the team

4.3. Communicate unresolved issues to line manager/management and follow-up to ensure action is taken in response to these matters

Qualifications and Skillsets

BSBFLM312B appears in the following qualifications:

  • ACM30410 - Certificate III in Companion Animal Services
  • ACM30110 - Certificate III in Animal Studies
  • PRM30406 - Certificate III in Asset Maintenance (Fire Protection Equipment)
  • PUA32809 - Certificate III in Public Safety (Preventive Health)
  • PUA31310 - Certificate III in Public Safety (Aquatic Search and Rescue)
  • CPP30111 - Certificate III in Surveying and Spatial Information Services
  • AUR20105 - Certificate II in Automotive Administration
  • AUR31105 - Certificate III in Automotive Warehousing/Distribution Operations
  • AUR30805 - Certificate III in Automotive Vehicle Body
  • AUR30211 - Certificate III in Bicycles
  • AUR21105 - Certificate II in Automotive Sales
  • AUR40208 - Certificate IV in Automotive Technology
  • AUR20611 - Certificate II in Marine
  • AUR21205 - Certificate II in Automotive Warehousing/Distribution Operations
  • AUR30105 - Certificate III in Automotive Administration
  • AUR31005 - Certificate III in Automotive Sales
  • AUR20905 - Certificate II in Automotive Vehicle Body
  • AUR20311 - Certificate II in Bicycles
  • AUR50105 - Diploma of Automotive Management
  • AUR40105 - Certificate IV in Automotive Management
  • UEG30110 - Certificate III in Gas Industry Operations
  • MTM30311 - Certificate III in Meat Processing (Meat Safety)

And the skillsets: