Ensure team effectiveness

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBFLM512A, 'Ensure team effectiveness'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Ensure team effectiveness' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements and Performance Criteria

Element

Performance Criteria

1

Establish team performance plan

1.1

Team members are consulted to establish team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives

1.2

Performance plans are developed in consultation with team members, to establish expected outcomes, outputs, key performance indicators and goals for work team

1.3

Team members are supported in meeting expected performance outcomes

2

Develop and facilitate team cohesion

2.1

Strategies are developed to ensure team members have input into planning, decision making and operational aspects of work team

2.2

Policies and procedures are developed to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities

2.3

Feedback is provided to team members to encourage, value and reward individual and team efforts and contributions

2.4

Processes are developed to ensure that issues, concerns and problems identified by team members are recognised and addressed

3

Facilitate team work

3.1

Team members and individuals are encouraged to participate in and take responsibility for team activities, including communication processes

3.2

The team is supported in identifying and resolving work performance problems

3.3

Own contribution to work team serves as a role model for others and enhances the organisation's image to all stakeholders

4

Liaise with stakeholders

4.1

Open communication processes with all stakeholders are established and maintained

4.2

Information from line manager/management is communicated to the team

4.3

Unresolved issues, concerns and problems raised by team members are communicated to, and followed up with, line manager/management and other relevant stakeholders

4.4

Unresolved issues, concerns and problems raised by internal or external stakeholders are evaluated, and necessary corrective action taken


Qualifications and Skillsets

BSBFLM512A appears in the following qualifications:

  • AUR50105 - Diploma of Automotive Management
  • AUR40105 - Certificate IV in Automotive Management