Establish a franchise operation

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBFRA501B, 'Establish a franchise operation'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Establish a franchise operation' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Research feasibility of establishing a franchise operation

1.1. Undertake research into franchising models

1.2. Analyse existing business or planned concept to determine opportunity for expansion into franchise operation

1.3. Undertake market research on product or service

1.4. Undertake financial feasibility of proposed franchise operation

1.5. Seek assistance with feasibility study from specialists and relevant parties as required

1.6. Complete business plan for franchise operation

1.7. Complete marketing plan for franchise operation

2. Plan for establishment of a franchise operation

2.1. Secure financial backing for franchise operation

2.2. Define franchise concept in terms of roles and responsibilities of franchisor and franchisees

2.3. Seek advice from specialists and relevant parties to complete documentation of franchising concept

2.4. Develop and document procedures to guide franchisees' and franchisor's operations

2.5. Determine human and physical resources required to commence franchise operation

2.6. Develop, obtain agreement on and implement recruitment strategies for potential franchise

3. Implement plan for establishment of a franchise operation

3.1. Undertake marketing of franchise operation

3.2. Identify franchisees to commence franchise operation and formalise agreements

3.3. Assist franchisees in developing a business plan and a marketing plan

3.4. Obtain physical and human resources to implement franchise operation

3.5. Establish operational unit to support and coordinate franchise operation

3.6. Develop and implement monitoring process for managing franchise operation

4. Review implementation process

4.1. Develop and implement review process for implementation of franchise operation

4.2. Identify improvements in franchising operation and associated management processes

4.3. Identify and implement improvements and monitor for effectiveness

Qualifications and Skillsets

BSBFRA501B appears in the following qualifications:

  • BSB50507 - Diploma of Franchising
  • WRH50109 - Diploma of Hairdressing Salon Management
  • SIR50107 - Diploma of Retail Management