Communicate electronically

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBITU203A, 'Communicate electronically'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Communicate electronically' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Implement procedures to send and receive electronic mail

1.1. Log in to software for sending and receiving email in accordance with organisational requirements

1.2. Check outgoing email for accuracy and ensure any required attachments are prepared, in accordance with organisational and service provider requirements

1.3. Identify urgent, confidential, personal, suspicious or potentially dangerous email and take appropriate actions

1.4. Deal with returned email in accordance with organisational policies and procedures

2. Manage electronic mail

2.1. Set security levels and/or filters for incoming email in accordance with organisational requirements

2.2. Create and maintain individual mailboxes in accordance with organisational requirements

2.3. Store email and/or attachments in accordance with organisational requirements

2.4. Empty inboxes and archive or permanently delete in accordance with organisational requirements

2.5. Prepare and maintain electronic mailing lists in accordance with organisational requirements

3. Collaborate online

3.1. Identify software to be used in collaboration

3.2. Ensure online collaboration is undertaken in accordance with organisational policy, procedures and net etiquette (netiquette)

3.3. Respond to posts or communications in accordance with agreed parameters, organisational requirements and netiquette


Qualifications and Skillsets

BSBITU203A appears in the following qualifications:

  • BSB20107 - Certificate II in Business
  • LGA30208 - Certificate III in Local Government (Health and Environment)
  • PSP30604 - Certificate III in Government (School Support Services)
  • PSP30704 - Certificate III in School Support Services
  • PSP42210 - Certificate IV in Government (Workplace Relations)
  • PSP40104 - Certificate IV in Government
  • CUS20109 - Certificate II in Music
  • AHC30110 - Certificate III in Agriculture
  • SIT30107 - Certificate III in Tourism
  • SIT30407 - Certificate III in Tourism (Visitor Information Services)
  • SIT30307 - Certificate III in Tourism (Tour Wholesaling)
  • SIT40607 - Certificate IV in Hospitality (Catering Operations)
  • SIT40507 - Certificate IV in Hospitality (Asian Cookery)
  • SIT40707 - Certificate IV in Hospitality (Patisserie)
  • SIT40809 - Certificate IV in Holiday Parks and Resorts
  • SIT40307 - Certificate IV in Hospitality
  • SIT60307 - Advanced Diploma of Hospitality
  • SIT30207 - Certificate III in Tourism (Retail Travel Sales)
  • SIT40407 - Certificate IV in Hospitality (Commercial Cookery)
  • SIT50307 - Diploma of Hospitality
  • SIT40207 - Certificate IV in Tourism
  • SFI40311 - Certificate IV in Seafood Industry (Environmental Management)
  • SFI40211 - Certificate IV in Fishing Operations
  • SFI40111 - Certificate IV in Aquaculture
  • SFI40511 - Certificate IV in Seafood Processing
  • SFI40611 - Certificate IV in Seafood Industry Sales and Distribution
  • RGR20208 - Certificate II in Racing (Kennelhand)
  • RGR40408 - Certificate IV in Racing (Greyhound Trainer)
  • RGR30108 - Certificate III in Racing (Trackrider)
  • RGR40108 - Certificate IV in Racing (Racehorse Trainer)
  • RGR20108 - Certificate II in Racing (Stablehand)
  • RGR30208 - Certificate III in Racing (Advanced Stablehand)
  • RGR40308 - Certificate IV in Racing (Harness Race Driver)
  • RGR40208 - Certificate IV in Racing (Jockey)