Implement continuous improvement

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBMGT403A, 'Implement continuous improvement'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Implement continuous improvement' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Implement continuous improvement systems and processes

1.1. Implement systems to ensure that individuals and teams are actively encouraged and supported to participate in decision making processes, assume responsibility and exercise initiative

1.2. Communicate the organisation's continuous improvement processes to individuals and teams, and obtain feedback

1.3. Ensure effective mentoring and coaching allows individuals and teams to implement the organisation's continuous improvement processes

2. Monitor and review performance

2.1. Use the organisation's systems and technology to monitor and review progress and to identify ways in which planning and operations could be improved

2.2. Improve customer service through continuous improvement techniques and processes

2.3. Formulate and communicate recommendations for adjustments to those who have a role in their development and implementation

3. Provide opportunities for further improvement

3.1. Implement processes to ensure that team members are informed of savings and productivity/service improvements in achieving the business plan

3.2. Document work performance to aid the identification of further opportunities for improvement

3.3. Manage records, reports and recommendations for improvement within the organisation's systems and processes


Qualifications and Skillsets

BSBMGT403A appears in the following qualifications:

  • ICP40410 - Certificate IV in Printing and Graphic Arts (Print Finishing)
  • ICP40510 - Certificate IV in Printing and Graphic Arts (Mail House)
  • ICP40710 - Certificate IV in Printing and Graphic Arts (Process Leadership)
  • ICP40210 - Certificate IV in Printing and Graphic Arts (Multimedia)
  • ICP50210 - Diploma of Printing and Graphic Arts (Multimedia)
  • FNS50710 - Diploma of Superannuation
  • CPC40911 - Certificate IV in Plumbing and Services
  • CPC40911 - Certificate IV in Plumbing and Services
  • UEP40512 - Certificate IV in ESI Generation Maintenance - Electrical Electronics
  • AUR50105 - Diploma of Automotive Management
  • AUR40105 - Certificate IV in Automotive Management
  • BSB40807 - Certificate IV in Frontline Management
  • BSB40812 - Certificate IV in Frontline Management
  • BSB40307 - Certificate IV in Customer Contact
  • BSB50207 - Diploma of Business
  • BSB41107 - Certificate IV in International Trade
  • SIF40108 - Certificate IV in Funeral Services
  • SIF40208 - Certificate IV in Embalming
  • CHC42708 - Certificate IV in Volunteer Program Coordination
  • FPI40205 - Certificate IV in Timber Processing
  • FPI40105 - Certificate IV in Forest Operations
  • CUS40309 - Certificate IV in Music Business
  • UEP40112 - Certificate IV in ESI Generation - Systems Operations
  • MTM40111 - Certificate IV in Meat Processing (Leadership)
  • MTM40411 - Certificate IV in Meat Processing (General)
  • SFI40311 - Certificate IV in Seafood Industry (Environmental Management)
  • SFI40211 - Certificate IV in Fishing Operations
  • SFI40111 - Certificate IV in Aquaculture
  • SFI40511 - Certificate IV in Seafood Processing
  • SFI40611 - Certificate IV in Seafood Industry Sales and Distribution
  • SFI50411 - Diploma of Fisheries Compliance
  • TLI42010 - Certificate IV in Logistics
  • TLI41510 - Certificate IV in Materiel Logistics
  • TLI42010 - Certificate IV in Logistics
  • TLI41510 - Certificate IV in Materiel Logistics
  • LMT40810 - Certificate IV in Laundry Operations and Supervision
  • FDF40110 - Certificate IV in Food Processing
  • FDF40210 - Certificate IV in Pharmaceutical Manufacturing
  • HLT40507 - Certificate IV in Hospital/Health Services Pharmacy Support
  • HLT42007 - Certificate IV in Operating Theatre Technical Support
  • HLT40407 - Certificate IV in Health Supervision
  • HLT41807 - Certificate IV in Pathology
  • HLT42507 - Certificate IV in Allied Health Assistance
  • SIR40207 - Certificate IV in Retail Management
  • CUF40407 - Certificate IV in Make-up
  • CUV40511 - Certificate IV in Arts Administration
  • BSB40311 - Certificate IV in Customer Contact
  • FDF40811 - Certificate IV in Advanced Baking
  • FDF41012 - Certificate IV in Flour Milling
  • MSA50311 - Diploma of Production Management
  • RII40509 - Certificate IV in Resource Processing
  • RII40609 - Certificate IV in Civil Construction Operations
  • RII40809 - Certificate IV in Civil Construction Design
  • RII40709 - Certificate IV in Civil Construction Supervision
  • RII40311 - Certificate IV in Metalliferous Mining Operations (Underground)
  • RII40411 - Certificate IV in Underground Coal Operations
  • AUR40511 - Certificate IV in Vehicle Loss Assessing
  • RII40412 - Certificate IV in Underground Coal Operations
  • RII40712 - Certificate IV in Civil Construction Supervision
  • UET40512 - Certificate IV in ESI - Power Systems Substations
  • UET40412 - Certificate IV in ESI - Network Systems
  • UET40612 - Certificate IV in ESI - Power Systems Network Infrastructure
  • FNS50711 - Diploma of Superannuation
  • FNS41811 - Certificate IV in Financial Services
  • TLI42311 - Certificate IV in Rail Infrastructure
  • UEG40311 - Certificate IV in Gas Supply Industry Operations
  • FPI40111 - Certificate IV in Forest Operations
  • FPI40211 - Certificate IV in Timber Processing
  • UEE43211 - Certificate IV in Industrial Automation and Control
  • UEE61111 - Advanced Diploma of Automated Systems Maintenance Engineering
  • CHC42712 - Certificate IV in Volunteer Program Coordination
  • HLT40412 - Certificate IV in Health Supervision
  • HLT42512 - Certificate IV in Allied Health Assistance
  • BSB41412 - Certificate IV in Work Health and Safety
  • HLT41812 - Certificate IV in Pathology
  • HLT40512 - Certificate IV in Hospital-Health Services Pharmacy Support
  • HLT42012 - Certificate IV in Operating Theatre Technical Support
  • BSB40312 - Certificate IV in Customer Contact
  • AUR40512 - Certificate IV in Vehicle Loss Assessing
  • UEP40212 - Certificate IV in ESI Generation - Operations
  • UEP40412 - Certificate IV in ESI Generation Maintenance (Fabrication)
  • UEP40312 - Certificate IV in ESI Generation Maintenance (Mechanical)
  • TLI42413 - Certificate IV in Rail Safety Management
  • SIR40112 - Certificate IV in Community Pharmacy
  • RII40813 - Certificate IV in Civil Construction Design
  • UEG40114 - Certificate IV in Gas Supply Industry Operations
  • RII40713 - Certificate IV in Civil Construction Supervision
  • RII40413 - Certificate IV in Underground Coal Operations
  • RII40313 - Certificate IV in Metalliferous Mining Operations (Underground)
  • RII40613 - Certificate IV in Civil Construction Operations
  • RII40513 - Certificate IV in Resource Processing

And the skillsets: