Manage people performance

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBMGT502B, 'Manage people performance'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage people performance' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Allocate work

1.1. Consult relevant groups and individuals on work to be allocated and resources available

1.2. Develop work plans in accordance with operational plans

1.3. Allocate work in a way that is efficient, cost effective and outcome focussed

1.4. Confirm performance standards, Code of Conduct and work outputs with relevant teams and individuals

1.5. Develop and agree performance indicators with relevant staff prior to commencement of work

1.6. Conduct risk analysis in accordance with the organisational risk management plan and legal requirements

2. Assess performance

2.1. Design performance management and review processes to ensure consistency with organisational objectives and policies

2.2. Train participants in the performance management and review process

2.3. Conduct performance management in accordance with organisational protocols and time lines

2.4. Monitor and evaluate performance on a continuous basis

3. Provide feedback

3.1. Provide informal feedback to staff on a regular basis

3.2. Advise relevant people where there is poor performance and take necessary actions

3.3. Provide on-the-job coaching when necessary to improve performance and to confirm excellence in performance

3.4. Document performance in accordance with the organisational performance management system

3.5. Conduct formal structured feedback sessions as necessary and in accordance with organisational policy

4. Manage follow up

4.1. Write and agree performance improvement and development plans in accordance with organisational policies

4.2. Seek assistance from human resources specialists where appropriate

4.3. Reinforce excellence in performance through recognition and continuous feedback

4.4. Monitor and coach individuals with poor performance

4.5. Provide support services where necessary

4.6. Counsel individuals who continue to perform below expectations and implement the disciplinary process if necessary

4.7. Terminate staff in accordance with legal and organisational requirements where serious misconduct occurs or ongoing poor-performance continues


Qualifications and Skillsets

BSBMGT502B appears in the following qualifications:

  • PUA60501 - Advanced Diploma of Public Safety (Firefighting Management)
  • PUA50610 - Diploma of Public Safety (Explosive Ordnance)
  • PUA51310 - Diploma of Public Safety (Explosive Ordnance Manufacture)
  • PUA51410 - Diploma of Public Safety (Explosive Ordnance Proof and Experimental)
  • FNS51510 - Diploma of Credit Management
  • FNS50510 - Diploma of Personal Trustees
  • FNS50310 - Diploma of Finance and Mortgage Broking Management
  • FNS60610 - Advanced Diploma of Banking Services Management
  • FNS50910 - Diploma of Banking Services Management
  • FNS50410 - Diploma of Conveyancing
  • CPC60108 - Advanced Diploma of Building Surveying
  • CPC50308 - Diploma of Building and Construction (Management)
  • CPC50210 - Diploma of Building and Construction (Building)
  • SIS50410 - Diploma of Sport and Recreation Administration
  • SIS50110 - Diploma of Facility Management
  • CPP60109 - Advanced Diploma of Spatial Information Services
  • CPP50511 - Diploma of Property Services (Asset and Facility Management)
  • CPP50307 - Diploma of Property Services (Agency Management)
  • CPP50611 - Diploma of Security and Risk Management
  • CPP50409 - Diploma of Property Services (Business Broking)
  • SIB50210 - Diploma of Salon Management
  • AUR50105 - Diploma of Automotive Management
  • AUR40105 - Certificate IV in Automotive Management
  • BSB51807 - Diploma of Unionism and Industrial Relations
  • BSB51707 - Diploma of Recordkeeping
  • BSB50807 - Diploma of International Business
  • BSB51107 - Diploma of Management
  • BSB50407 - Diploma of Business Administration
  • BSB51507 - Diploma of Purchasing
  • BSB50507 - Diploma of Franchising
  • BSB50107 - Diploma of Advertising
  • BSB51607 - Diploma of Quality Auditing
  • BSB51307 - Diploma of Occupational Health and Safety
  • FPP50110 - Diploma of Pulp and Paper Process Management
  • PSP51104 - Diploma of Government (Management)
  • FPI50105 - Diploma of Forest and Forest Products
  • FPI50410 - Diploma of Timber Truss and Frame Design
  • FPI50310 - Diploma of Timber Truss and Frame Manufacture
  • CUS50309 - Diploma of Music Business
  • TAE50310 - Diploma of International Education Services
  • UEE50110 - Diploma of Computer Systems Engineering
  • UEE61210 - Advanced Diploma of Engineering Explosion protection
  • UEE60910 - Advanced Diploma of Renewable Energy Engineering
  • UEE61410 - Advanced Diploma of Engineering - Explosion protection - Industrial control
  • UEE50710 - Diploma of Renewable Energy Engineering
  • UEE50210 - Diploma of Electrical and Instrumentation
  • UEE60610 - Advanced Diploma of Industrial Electronics and Control Engineering
  • UEE50510 - Diploma of Electronics and Communications Engineering
  • UEE60410 - Advanced Diploma of Computer Systems Engineering
  • UEE61510 - Advanced Diploma of Instrumentation and Control Engineering
  • UEE62511 - Advanced Diploma of Air-conditioning and Refrigeration Engineering
  • UEE51010 - Diploma of Instrumentation and Control Engineering
  • UEE62311 - Advanced Diploma of Electrical Engineering - Coal Mining
  • UEE50410 - Diploma of Electrical Engineering
  • UEE62211 - Advanced Diploma of Electrical - Engineering
  • UEE50310 - Diploma of Electrical and Refrigeration and Air-conditioning
  • UEE50910 - Diploma of Industrial Electronics and Control Engineering
  • UEE60210 - Advanced Diploma of Electronics and Communications Engineering
  • UEE51211 - Diploma of Air-conditioning and Refrigeration Engineering
  • UEE50810 - Diploma of Research and Development
  • UEE61110 - Advanced Diploma of Automated Systems Maintenance Engineering
  • CUV50407 - Diploma of Photoimaging
  • CUV60103 - Advanced Diploma of Arts Management
  • AVI40508 - Certificate IV in Aviation (Leadership and Supervision)
  • SIT50207 - Diploma of Events
  • SIT60207 - Advanced Diploma of Events
  • SFI50211 - Diploma of Fishing Operations
  • SFI50111 - Diploma of Aquaculture
  • SFI50511 - Diploma of Seafood Processing
  • SFI40611 - Certificate IV in Seafood Industry Sales and Distribution
  • CUE50303 - Diploma of Live Production, Theatre and Events (Technical Production)
  • CUE60303 - Advanced Diploma of Stage Management
  • CUE50403 - Diploma of Venues and Events
  • CUE60203 - Advanced Diploma of Live Production, Theatre and Events (Technical Production)
  • TLI50410 - Diploma of Logistics
  • TLI50310 - Diploma of International Freight Forwarding
  • TLI50210 - Diploma of Materiel Logistics
  • TLI50510 - Diploma of Deployment Logistics
  • FDF50210 - Diploma of Pharmaceutical Manufacturing
  • FDF50110 - Diploma of Food Processing
  • HLT61307 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT51407 - Diploma of Aromatherapy
  • HLT61107 - Advanced Diploma of Nursing (Enrolled/Division 2 nursing)
  • HLT51507 - Diploma of Kinesiology
  • HLT50907 - Diploma of Sleep Technology
  • HLT52007 - Diploma of Practice Management
  • HLT60807 - Advanced Diploma of Neurophysiology Technology
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT50707 - Diploma of Hyperbaric Technology
  • RGR50208 - Diploma of Racing Services (Racing Administration)
  • RGR50308 - Diploma of Racing Services (Steward)
  • SIR50107 - Diploma of Retail Management
  • CUF60107 - Advanced Diploma of Screen and Media

And the skillsets: