Manage measurement of marketing effectiveness

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBMKG611, 'Manage measurement of marketing effectiveness'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage measurement of marketing effectiveness' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for implementation of strategy to measure marketing effectiveness

1.1 Review current marketing strategies and marketing plans, and research range of metrics available to measure effectiveness of relevant marketing processes and functions

1.2 Analyse effectiveness of current marketing metrics used by the organisation in each key marketing operation

1.3 Critically analyse how existing marketing metrics link to strategy, and opportunities to improve links

1.4 Plan to address any issues with use of marketing metrics within the organisation

1.5 Design criteria for retaining existing marketing metrics, and for selecting new manageable and cost-effective metrics

1.6 Gain approval for design or redesign of strategy from senior management

2. Design strategy to measure marketing effectiveness

2.1 Set objectives for measurement and evaluation of marketing effectiveness

2.2 Select methods to measure marketing performance for each marketing process or function, tailored to the organisation’s brand or unique positioning

2.3 Calculate costs of gathering and analysing data with assistance of relevant financial experts

2.4 Design and record implementation strategy for measuring and analysing marketing performance, or make recommendations for improving current strategy

3. Manage, implement and evaluate strategy to measure marketing effectiveness

3.1 Design and implement appropriate communication and training strategy, so marketing and other relevant personnel fully understand their role in measuring marketing effectiveness

3.2 Supervise design and implementation of specific metrics

3.3 Plan and monitor work activity to ensure adherence to strategy for measurement of marketing effectiveness

3.4 Design process to review and evaluate marketing metrics on a regular basis, and if organisational strategy changes


Qualifications and Skillsets

BSBMKG611 appears in the following qualifications:

  • BSB60110 - Advanced Diploma of Advertising
  • BSB60507 - Advanced Diploma of Marketing
  • BSB60115 - Advanced Diploma of Advertising
  • BSB60515 - Advanced Diploma of Marketing
  • BSB61315 - Advanced Diploma of Marketing and Communication

And the skillsets: