Apply quality management techniques

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBPMG404A, 'Apply quality management techniques'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Apply quality management techniques' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Contribute to quality planning

1.1. Contribute to determining quality requirements of project stakeholders

1.2. Contribute to establishing quantifiable quality criteria for project outcomes and objectives

1.3. Source information to locate and interpret quality policy and procedures

1.4. Contribute to the development of quality requirements in the project plan and processes

2. Apply quality policies and procedures

2.1. Undertake work under delegated authority to implement quality assurance within the project in accordance with agreed quality standards and guidelines

2.2. Maintain records and documentation in accordance with set procedures to facilitate quality control and to provide an audit trail

2.3. Document and evaluate results of project activities and product performance to determine compliance with agreed quality standards

2.4. Report shortfalls in quality outcomes to others to enable appropriate action to be initiated

3. Contribute to continuous improvement process

3.1. Participate in the ongoing review of project outcomes to determine the effectiveness of quality management activities

3.2. Report quality management issues and responses to others for application in future projects


Qualifications and Skillsets

BSBPMG404A appears in the following qualifications:

  • FNS60810 - Advanced Diploma of Financial Risk Management
  • FNS50810 - Diploma of Financial Risk Management
  • FNS50710 - Diploma of Superannuation
  • CPC40308 - Certificate IV in Building and Construction (Estimating)
  • CPC40708 - Certificate IV in Building and Construction (Trade Contracting)
  • CPC40808 - Certificate IV in Swimming Pool and Spa Building
  • CPC40408 - Certificate IV in Building and Construction (Sales)
  • CPC40208 - Certificate IV in Building and Construction (Contract Administration)
  • CPC40508 - Certificate IV in Building and Construction (Site Management)
  • CPC40611 - Certificate IV in Building and Construction (Specialist Trades)
  • CPC40110 - Certificate IV in Building and Construction (Building)
  • CPC40911 - Certificate IV in Plumbing and Services
  • BSB41507 - Certificate IV in Project Management
  • BSB40307 - Certificate IV in Customer Contact
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • PSP41204 - Certificate IV in Government (Project Management)