Apply project quality management techniques

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBPMG411, 'Apply project quality management techniques'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Apply project quality management techniques' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to project quality planning

1.1 Contribute to determining quality requirements of project stakeholders

1.2 Contribute to identifying quantifiable quality criteria for project deliverables

1.3 Source information to locate and interpret quality policy and procedures

1.4 Contribute to developing quality requirements in the project plan and processes

2. Apply quality policies and procedures

2.1 Implement quality assurance in the project according to agreed quality standards and guidelines

2.2 Select and apply quality management tools and methodologies to project processes according to organisational policy

2.3 Maintain quality-control records and audit documentation according to agreed procedures

2.4 Determine and maintain compliance records against agreed quality requirements

2.5 Report shortfalls in quality outcomes to others to enable appropriate action to be initiated

3. Contribute to project continuous improvement process

3.1 Participate in ongoing review of project outcomes to determine effectiveness of quality management activities

3.2 Contribute to stakeholder satisfaction analysis to ensure expectations have been met

3.3 Report quality management issues and responses to others for application to future projects


Qualifications and Skillsets

BSBPMG411 appears in the following qualifications:

  • CPC40110 - Certificate IV in Building and Construction (Building)
  • CPC40110 - Certificate IV in Building and Construction (Building)
  • BSB41513 - Certificate IV in Project Management Practice
  • BSB40312 - Certificate IV in Customer Contact
  • BSB40315 - Certificate IV in Customer Engagement
  • BSB41515 - Certificate IV in Project Management Practice
  • FNS50815 - Diploma of Integrated Risk Management
  • FNS50715 - Diploma of Superannuation
  • FNS41815 - Certificate IV in Financial Services