Direct quality management of a project program

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBPMG605A, 'Direct quality management of a project program'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Direct quality management of a project program' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Direct quality requirements development

1.1. Direct reviews and consultation to ensure that the organisation's quality objectives, standards, levels and criteria are applied at the project level, in consultation with stakeholders

1.2. Modify quality management methods, techniques and tools to the requirements of the program, as necessary

1.3. Identify and communicate program quality criteria to project managers for implementation

1.4. Direct project managers to develop and implement quality plans that will be used as the basis for performance measurement

2. Direct project quality assurance management

2.1. Analyse results of project activities and product performance to determine compliance with agreed quality standards throughout the project life cycles within the program

2.2. Identify causes of unsatisfactory results in consultation with project managers, clients and stakeholders, and initiate appropriate actions to enable continuous improvement in quality outcomes

2.3. Direct inspections of quality processes and analyse results to determine compliance with quality standards set for the overall program and the organisation

2.4. Develop and maintain a quality management system to enable effective management and communication of quality issues and outcomes

3. Improve program and project quality

3.1. Continually review and modify the quality management system throughout project activities to ensure project team commitment to continuous improvement of quality processes and outcomes

3.2. Direct project outcomes review and analysis against performance criteria to determine the effectiveness of the quality management system

3.3. Aggregate and use quality improvements and lessons learned to benefit the business and, where appropriate, pass on program initiatives/projects to organisational management for consideration in support of strategic planning and (re)direction

Qualifications and Skillsets

BSBPMG605A appears in the following qualifications:

  • FNS60810 - Advanced Diploma of Financial Risk Management
  • FNS50810 - Diploma of Financial Risk Management
  • BSB60707 - Advanced Diploma of Project Management
  • CHC80108 - Vocational Graduate Diploma of Community Sector Management
  • ICA60105 - Advanced Diploma of Information Technology