Manage and monitor business or records systems

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBRKG502A, 'Manage and monitor business or records systems'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage and monitor business or records systems' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Elements and Performance Criteria

Element

Performance Criteria

1

Develop key performance indicators for recordkeeping activities including compliance with system rules, standards and procedures

1.1

Measurable performance indicators are developed for recordkeeping activities from the strategic plan in conjunction with those who will undertake the specific tasks based upon recordkeeping responsibilities and the business or records system in place

1.2

The recordkeeping responsibilities of individual personnel/organisational units are identified and documented

1.3

Acceptable range of variation for compliance is determined based upon recordkeeping responsibilities, the applicable records management system and the organisation's risk management analysis

2

Designate records use and maintenance responsibilities

2.1

Responsibilities for records use and maintenance activities are designated to staff in accordance with organisation policies and the abilities of individual staff

2.2

Performance targets are set within the parameters of the recordkeeping strategic plan

2.3

Resources for the approved budget period are allocated in accordance with policies and strategic plan

3

Develop monitoring methodology

3.1

The methodology for monitoring the business or records system's rules, standards and procedures is developed based upon organisational policies, strategies and the records management system technology

3.2

The methodology developed includes the time-frames involved, means of surveillance, and form of reporting

3.3

The methodology, performance criteria and the ranges of variation from the standards and rules are submitted to the appropriate individual/body for approval

4

Monitor a business or records system

4.1

Monitoring is undertaken in accordance with approved timeframes and frequency and staff being monitored are notified in accordance with organisational policies and guidelines, where applicable

4.2

Any variation from the business or records system's rules, standards and procedures that exceed the agreed limit is noted and details of the situation recorded

4.3

Where required, reports are provided to the appropriate authority relating to records use and maintenance, and are in the required format, at the required intervals

5

Identify and respond to problems and changes

5.1

Problems and changes requiring a systemic response are identified from the monitoring reports and external events

5.2

Recommendations are made for revisions to systems, procedures, and future (strategic) plans in response to identified variations, changes and problems

5.3

Where they are required, amendments to systems are devised, and implementation planned, in response to problems and changes that require a systemic response

5.4

Recommendations for system amendments, and the planning and implementation required are prepared, and approval sought from the appropriate person or body

5.5

Procedures for using the business or records systems, and subsequent alterations and amendments to the procedures are authorised, ensuring that performance indicator parameters and access rules are adhered to

6

Designate records creation and capture responsibilities

6.1

Responsibilities for record creation and capture activities are designated to staff in accordance with organisational policies

6.2

Records creation and capture performance targets are set within the parameters of the recordkeeping strategic plan

6.3

Resources for the budget period are allocated in accordance with organisational policies and strategic plan


Qualifications and Skillsets

BSBRKG502A appears in the following qualifications:

  • CUL50104 - Diploma of Library-Information Services