Identify and plan sales prospects

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBSLS407A, 'Identify and plan sales prospects'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Identify and plan sales prospects' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Employ prospecting methods and qualify prospects

1.1. Identify, consider and evaluate the strengths and limitations of a range of primary and secondary prospecting methods

1.2. Select prospecting methods to match the market to which the product or service is targeted

1.3. Target present, previous and new clients through chosen prospecting methods

1.4. Research and establish criteria for qualifying leads according to buyer accessibility, buyer motives, product affordability, purchase authority, legal compliance and return for the seller

1.5. Ensure the established criteria represent a standard against which the buying potential of individuals and groups is gauged

2. Manage prospect information

2.1. Develop and implement a system for recording prospect information

2.2. Monitor and evaluate the effectiveness of the system for recording prospect information

2.3. Refine the system for recording prospect information based on evaluation

3. Establish an individualised sales plan

3.1. Establish individual sales goals and quotas to focus work activities based on organisational sales and marketing objectives

3.2. Establish consultation and communication structures with clients and supervisors

3.3. Plan and document an individualised sales plan to achieve sales goals and quotas within a work system that is constructed against clear timeframes

3.4. Monitor and adjust sales plan in relation to established goals and quotas

3.5. Evaluate sales plan and adjust where necessary

4. Complete sales paperwork and reports

4.1. Establish a system to collect, record and organise data associated with the sales process

4.2. Complete routine reports at regular intervals according to organisational requirements

4.3. Use available technology to facilitate record keeping and production of sales reports

5. Organise workload effectively

5.1. Establish routines to provide structure for work and to manage workload

5.2. Allocate time for specific work tasks and unanticipated events and activities

5.3. Conduct an analysis of the time spent on work-related activities and adjust time spent on tasks if required

5.4. Apply time-management strategies to minimise non-productive sales activities

5.5. Delegate tasks to individuals or sales team members to share workload as appropriate

5.6. Monitor symptoms of stress and establish a plan to reduce stress


Qualifications and Skillsets

BSBSLS407A appears in the following qualifications:

  • BSB30207 - Certificate III in Customer Contact
  • BSB41307 - Certificate IV in Marketing
  • BSB20207 - Certificate II in Customer Contact
  • BSB40610 - Certificate IV in Business Sales
  • BSB30211 - Certificate III in Customer Contact