Manage specialist external advisory services

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBSMB411A, 'Manage specialist external advisory services'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Manage specialist external advisory services' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1. Locate specialist external advisory services

1.1 Identify skill gaps of current staff to determine the nature of the external expertise required to meet the business need

1.2 Research information about the specialist services to determine if there are any specific industry or regulatory requirements that apply to the service

1.3 Prioritise the services required by the business and document according to organisational procedures

1.4 Determine the estimated cost of the services and identify the budget or funding source to purchase external expertise

2. Select a specialist advisor or company

2.1 Organise a quote or advertise for the provision of the specialist service according to organisational requirements

2.2 Establish a process and criteria for shortlisting the potential contractors

2.3 Select the most suitable applicant according to the established criteria and the business’ requirements and procedures

2.4 Document the selection process and outcome following organisational procedures

2.5 Ensure successful and unsuccessful applicants are advised of the outcome and provided with feedback if needed

3. Negotiate services to be provided

3.1 Review and clearly specify the terms and conditions of the quotation or contract

3.2 Clarify and confirm what is required of the specialist advisor, including expectations of performance and outcomes

3.3 Obtain and action legal advice on contract requirements, if necessary

3.4 Formally sign off on the quotation or contract following organisational procedures

3.5 Familiarise the specialist advisor with the business and its personnel as part of induction

4. Monitor performance

4.1 Check that milestones and deliverables are achieved according to the terms and conditions of the quotation or contract

4.2 Discuss progress and review against agreed terms and conditions in line with organisational procedures

4.3 Collaborate to raise any issues or concerns, and follow up and document according to organisational procedures

4.4 Organise progress and final payments against milestones and key deliverables in a timely manner according to organisational procedures

4.5 Evaluate effectiveness and suitability of the specialist advisor in achieving the objectives