Advocate for clients

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCAD401D, 'Advocate for clients'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Advocate for clients' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Assist clients to identify their rights and represent their own needs

1.1 Assist client to identify their own needs and rights and to determine if their rights are being infringed or are not being met

1.2 Undertake an assessment with the client, and if necessary with significant others and colleagues to identify client's ability to advocate for self

1.3 Provide client with information about available options for meeting their needs and assist them to identify their preferred option, and to make contact and negotiate with relevant people and agencies where appropriate

1.4 Ensure information provided to clients about client rights and responsibilities is researched, relevant and timely

2. Advocate on behalf of clients on request

2.1 Initiate, negotiate and implement relevant strategies for addressing client needs

2.2 On request from the client and in on-going consultation with the client, identify and contact the most appropriate individuals or organisations and represent the client's point of view clearly to optimise outcomes for the client

2.3 Ensure information is kept in confidence unless authorisation is given to release it

2.4 Discuss progress and outcomes with the client and take further action as necessary

3. Advocate for clients

3.1 Where assessment indicates the client requires advocacy support:

raise issues with the most appropriate person/ people in a way that upholds the rights and supports reasonable expectations of the client

initiate and implement strategies for addressing client needs in consultation with appropriate personnel

identify and redress potential conflict of interest


Qualifications and Skillsets

CHCAD401D appears in the following qualifications:

  • CHC30108 - Certificate III in Community Services Work
  • CHC40408 - Certificate IV in Alcohol and Other Drugs Work
  • CHC40108 - Certificate IV in Aged Care
  • CHC40208 - Certificate IV in Home and Community Care
  • CHC40308 - Certificate IV in Disability
  • CHC40708 - Certificate IV in Community Services Work
  • CHC50608 - Diploma of Community Services Work
  • CHC42008 - Certificate IV in Employment Services
  • CHC52108 - Diploma of Community Services (Financial counselling)
  • CHC30408 - Certificate III in Disability
  • CHC40908 - Certificate IV in Social Housing
  • CHC51708 - Diploma of Counselling
  • CHC40508 - Certificate IV in Mental Health
  • CHC41108 - Certificate IV in Pastoral Care
  • CHC30708 - Certificate III in Children's Services
  • CHC41008 - Certificate IV in Community Services Advocacy
  • CHC42108 - Certificate IV in Career Development
  • CHC30208 - Certificate III in Aged Care
  • CHC30308 - Certificate III in Home and Community Care
  • CHC30608 - Certificate III in Active Volunteering
  • CHC42408 - Certificate IV in Relationship Education

And the skillsets: