Represent the organisation in a court or tribunal

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCAD506A, 'Represent the organisation in a court or tribunal'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Represent the organisation in a court or tribunal' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Undertake adequate preparation to represent the organisation in court or tribunal

1.1 Demonstrate correct knowledge of the different types of court or tribunal and relevant procedures and etiquette

1.2 Follow appropriate court or tribunal preparation procedures and format in line with organisation requirements

1.3 Ensure negotiations with the client occur prior to court or tribunal appearance

1.4 Ensure liaison with, and appropriate briefing of, solicitor occurs prior to court or tribunal appearance where appropriate

1.5 Where appropriate, ensure appropriate briefing is provided by legal team of the organisation

1.6 Access and organise appropriate files and relevant paper work prior to court or tribunal appearance

1.7 Check appropriate files and relevant paper work and update for accuracy prior to court or tribunal appearance

1.8 Deliver relevant and appropriate legal notice/s with adequate time allowed prior to court or tribunal appearance

2. Follow appropriate processes and organisation policies for successful representation of the organisation in court or tribunal

2.1 Observe appropriate dress and grooming codes

2.2 Demonstrate knowledge of and observe appropriate court or tribunal etiquette

2.3 Allocate adequate time for court or tribunal appearance

2.4 Undertake additional briefing with solicitor if necessary and appropriate

2.5 Maintain personal composure and professional attitude

2.6 Ensure relevant paperwork, files and documentation are up to date, errors corrected and well organised

2.7 Answer questions and present facts clearly, concisely, confidently and accurately

2.8 Maintain effective negotiations and briefing with the client and the solicitor throughout the court or tribunal process, if appropriate

3. Carry out appropriate procedures for reporting, debriefing and follow up actions from court appearance or tribunal hearing

3.1 Prepare accurate records, reporting and file updates, as required and resulting from the court appearance or tribunal hearing

3.2 Undertake appropriate debriefing with colleagues, supervisor and solicitor

3.3 Follow procedures for ensuring follow up action/s arising from court or tribunal appearance

3.4 Establish a process for monitoring the action following the court or tribunal appearance

4. Determine whether the organisation can lodge an application for a hearing

4.1 Understand and act upon circumstances under which the organisation can lodge an application for a hearing

4.2 Assess each case to determine if an application can be lodged

5. Follow procedures and protocol of the hearing

5.1 Understand and follow processes, procedures and protocols required in order to lodge an application

5.2 Prepare recommendation to proceed to a hearing

5.3 Complete necessary administrative duties and lodge an application

5.4 Notify appropriate persons/organisations of any intention to withdraw/adjourn/relist case

5.5 Carry out procedures within time limits, if applicable

5.6 Prepare submission seeking to evict

5.7 Lodge application for Warrant of Possession with Sheriff; arrange officer's attendance at eviction and organise removalist van if necessary

5.8 Understand and follow eviction proceedings

5.9 Follow appropriate steps after a legal order has been given

6. Prepare case for presentation at hearing

6.1 Prepare relevant documentation and make it available for presentation of case

6.2 Prepare action sheet

7. Use the procedure for resolving specific issues

7.1 Investigate and document nuisance and annoyance claims

7.2 Negotiate with client to attempt a resolution, prior to a hearing

7.3 Ensure all required reports are completed accurately after a hearing and record follow up action/s

7.4 Make appropriate referrals to agencies


Qualifications and Skillsets

CHCAD506A appears in the following qualifications:

  • CHC40908 - Certificate IV in Social Housing
  • CHC50808 - Diploma of Social Housing