Represent organisation in court or tribunal

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCADV004, 'Represent organisation in court or tribunal'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Represent organisation in court or tribunal' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Prepare to represent organisation in court or tribunal

1.1 Follow appropriate court or tribunal preparation procedures and format in line with organisation requirements

1.2 Negotiate with client prior to court or tribunal appearance

1.3 Liaise with, and brief solicitor prior to court or tribunal appearance in accordance with role and organisation requirements

1.4 Prepare relevant paper work prior to court or tribunal appearance and ensure it is up to date

1.5 Assess each case and determine whether the organisation can lodge an application for a hearing

1.6 Deliver relevant and appropriate legal notice/s with adequate time allowed prior to court or tribunal appearance

2. Represent organisation in court or tribunal

2.1 Observe appropriate court or tribunal dress, grooming and etiquette codes

2.2 Undertake additional briefing with solicitor as necessary

2.3 Finalise relevant documentation including procedures and protocols required to prepare case for presentation

2.4 Answer questions and articulate facts clearly, concisely, confidently and accurately

2.5 Maintain effective negotiations and briefing with the client and the solicitor throughout the court or tribunal process in accordance with role and organisation requirements

3. Follow up actions from court appearance or tribunal hearing

3.1 Prepare accurate records, reporting and file updates, as required and resulting from the court appearance or tribunal hearing

3.2 Undertake appropriate debriefing with colleagues, supervisor and solicitor

3.3 Establish a process for monitoring the action following the court or tribunal appearance

3.4 Notify appropriate stakeholders of any intention to withdraw, adjourn or relist case

4. Follow up actions resulting from the hearing

4.1 Carry out procedures within time limits

4.2 Follow appropriate steps after a legal order has been given

5. Use the procedure for resolving specific issues

5.1 Investigate and document nuisance and annoyance claims

5.2 Negotiate with client to attempt a resolution, prior to a hearing

5.3 Ensure all required reports are completed accurately after a hearing and record follow up action/s

5.4 Make appropriate referrals to agencies