Work effectively with clients with complex alcohol and/or other drugs issues

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCAOD510A, 'Work effectively with clients with complex alcohol and/or other drugs issues'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work effectively with clients with complex alcohol and/or other drugs issues' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Provide services to meet client needs

1.1 Establish strategies to develop effective working relationships with clients to enable the delivery of targeted services

1.2 Negotiate goals and action plans with the client and document in accordance with organisation procedures

1.3 Carry out early or short-term programs with clients as appropriate

1.4 Negotiate comprehensive and longer care programs with the client as appropriate

1.5 Put in place arrangements to meet the specific needs of clients

1.6 Provide client with relevant and current information on alcohol and other drugs and related issues and discuss

1.7 Provide assistance with daily living as appropriate and in accordance with organisation policies and procedures and service guidelines

1.8 Provide immediate help or referral for critical incidents arising from client's alcohol and other drugs use

1.9 Identify relevant occupational health and safety, legal, ethical and duty of care considerations and incorporate in service delivery.

1.10 Plan and implement relapse prevention strategies

1.11 Assist clients with strategies and actions to reduce drug related harm to themselves

1.12 Make referrals to relevant agencies that can assist clients to address other specific needs

2. Plan and implement harm minimisation and relapse prevention strategies

2.1 Plan and implement relapse prevention strategies

2.2 Assist clients with strategies and actions to prevent and/or reduce drug related harm to themselves and others

2.3 Assist client to identify indicators of possible relapse

3. Provide support for additional needs

3.1 Determine additional client issues likely to have an influence on treatment and rehabilitation

3.2 Determine additional service and support needs

3.3 Identify client issues that are outside the scope of the service and/or the scope of the worker

3.4 Inform the client of possible options

3.5 Inform the client of the reasons for seeking other service and support options

3.6 Confirm the client's understanding of options

3.7 Work with the client to determine referral options and responsibilities

3.8 Where appropriate, make referral with client consent and within organisation policy and procedures

3.9 Work with the client to determine case management requirements

4. Review client progress

4.1 Implement processes to ensure client's progress is regularly reviewed against negotiated goals and action plans

4.2 Monitor, record and report progress against the plan of care according to organisation guidelines

4.3 Negotiate revised action plans and timelines and write into the plan of care as needed

4.4 Negotiate client exit from the program with the client and provide support in accordance with organisation policies and available resources

4.5 Review outcomes of client work with supervisor and /or colleagues in accordance with organisation policies and procedures

5. Evaluate work undertaken with clients

5.1 Review outcomes of client work against care plan goals and document in accordance with organisation policies and procedures

5.2 Discuss outcomes with clients and appropriate persons inside or outside the organisation and document in accordance with organisation policies and procedures

5.3 Put in place processes to ensure feedback from supervisors, clients and other workers and reflection on own practices are incorporated in work activities and services provided

5.4 Identify professional development needs and options and access to ensure ongoing competence


Qualifications and Skillsets

CHCAOD510A appears in the following qualifications:

  • CHC70208 - Vocational Graduate Certificate in Community Services Practice (Client assessment and case management)
  • CHC50408 - Diploma of Community Services (Alcohol, other drugs and mental health)
  • CHC41308 - Certificate IV in Children's Contact Services Work
  • CHC41908 - Certificate IV in Youth Justice
  • CHC50508 - Diploma of Leisure and Health
  • CHC51208 - Diploma of Child, Youth and Family Intervention
  • CHC40908 - Certificate IV in Social Housing
  • CHC50208 - Diploma of Community Services (Alcohol and other drugs)
  • CHC51708 - Diploma of Counselling
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC40508 - Certificate IV in Mental Health
  • CHC80208 - Vocational Graduate Diploma of Relationship Counselling
  • CHC50708 - Diploma of Community Development
  • CHC51508 - Diploma of Youth Justice
  • CHC50308 - Diploma of Community Services (Mental health)
  • CHC70108 - Vocational Graduate Certificate in Community Services Practice (Statutory child protection)
  • CSC40107 - Certificate IV in Correctional Practice
  • HLT44007 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)