Visit client residence

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCCS027, 'Visit client residence'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Visit client residence' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for visit

1.1 Check that the person is expecting and prepared for a visit at the agreed time

1.2 Clarify purpose of visit and history of the person in relation to unexpected issues and needs

1.3 Prepare equipment, resources and/or documents required for the purpose of the visit and contingencies

1.4 Allow time in schedule for contingencies

1.5 Assess factors related to security of the place of residence and check that entry to the place is ensured

1.6 Ensure co-worker(s) are aware of intended time and place of visit and mobile contact details

2. Undertake visit

2.1 Obtain entry to the place of residence, check for hazards to own and others’ health and safety and implement controls to manage risk

2.2 Take standard precautions to control infection and, where required, take additional precautions

2.3 Demonstrate respect and sensitivity toward the person and the place of residence

2.4 Follow appropriate risk management practices when delivering services in an unfamiliar and potentially unsafe environment

3. Establish relationship in the place of residence

3.1 Communicate with the person to provide information, clarify purpose of visit and confirm the person’s consent

3.2 Provide opportunity for the person to identify and express any issues or concerns in relation to the visit and/or associated matters

3.3 Engage appropriately with others in the place of residence in accordance with organisation policies

3.4 Deal with ethical dilemmas and behaviours of concerns in accordance with relevant policies and procedures

3.5 Deal with difficult or challenging situations appropriately and in accordance with relevant policies and procedures

3.6 Identify any health issues or areas of concern that might place the person or others at risk

4. Follow up visit

4.1 Document all aspects of the visit in line with organisation policies and procedures

4.2 Refer any health issues and areas of concern promptly to a supervisor

4.3 Comply with statutory and organisation reporting requirements

4.4 Ensure any arrangements for follow up visits are recorded and implemented