Manage housing allocations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCH412C, 'Manage housing allocations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage housing allocations' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Match resources to client needs

1.1 Interview client to organisation standards to identify level of need

1.2 Conduct interviews in a manner which meets organisation requirements and standards

1.3 Assess client needs against the organisation's products and services

1.4 Advise client of outcome according to organisation procedures

2. Manage re-housing applications

2.1 Conduct an interview to determine eligibility for re-housing

2.2 Review client's supporting documentation according to organisation procedures

2.3 Assess re-housing approvals to ensure they are in line with current guidelines

2.4 Advise clients of rehousing decision and appeals rights if declined

2.5 Offer alternative options to clients if rehousing is declined

2.6 Review eligibility

2.7 Document decision according to organisation procedures

3. Coordinate tenant relocation during redevelopment, decanting or emergency

3.1 Liaise with client and relevant agencies and community workers to assess options

3.2 Identify client re-location options and assess client needs so accommodation needs can be met

3.3 Organise physical re-location in accordance with organisation policy and procedures

4. Implement priority housing criteria

4.1 Identify critical elements of applications

4.2 Assess previous tenancy records

4.3 Make appropriate referrals to outside agencies according to organisation procedures

4.4 Record client outcomes in relation to organisation procedures

Qualifications and Skillsets

CHCCH412C appears in the following qualifications:

  • CHC40908 - Certificate IV in Social Housing