Manage vacant properties

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCH416C, 'Manage vacant properties'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage vacant properties' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Manage vacancies

1.1 Implement allocations management policy to ensure targets are met for rehousing, immediate housing and wait-turn housing

1.2 Minimise rent loss through prompt restoration

1.3 Determine allocation, disposal or redevelopment of a vacant property using total asset management principles

2. Manage abandoned properties and goods

2.1 Confirm abandonment of property by inspection, and action according to Residential Tenancies Act

2.2 Assess abandoned goods and vehicles and arrange storage or disposal in accordance with the Residential Tenancies Act

2.3 Maintain security of property

3. Property condition is assessed and managed

3.1 Undertake pre-vacation/post-vacation reports

3.2 Identify client charge items and obtain commitment

3.3 Maintain security of property

3.4 Void property and update computer system as appropriate

3.5 Prepare advice of vacant dwellings

3.6 Identify necessary repairs and cleaning

3.7 Raise orders on computer system

3.8 Arrange repairs and cleaning

3.9 Prepare final inspection and property condition report

3.10 Raise debit notes, as required

4. Identify vacant properties and implement arrears management procedures

4.1 Provide written acknowledgment of advice to tenant including balance of account at cessation date

4.2 Employ police/security services regarding vandalism where necessary

4.3 Recognise legal implications/status of squatters

Qualifications and Skillsets

CHCCH416C appears in the following qualifications:

  • CHC40908 - Certificate IV in Social Housing