Facilitate changeover

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCONS401B, 'Facilitate changeover'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Facilitate changeover' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



1. Establish the changeover arrangements

1.1 Establish rapport with children and parents to gain their confidence

1.2 Explain the changeover process to all parties including children, resident and non resident parent

1.3 Approach both parents with neutrality without compromising effective communication and rapport building

1.4 Observe child and parent risk factors and assess for substance use and/or safety concerns

1.5 Create a safe conducive environment in which changeover is to occur

1.6 Listen to and acknowledge parents feelings and concerns about facilitated changeover and contact

1.7 Identify any health issues or significant concerns to be monitored

2. Monitor the changeover process

2.1 Follow organisation policies and procedures to ensure client and worker safety during changeover

2.2 Assist the child/and or young person to move from one parent to another for contact to occur

2.3 Respond appropriately to, and in accordance with organisation policy and procedure to abusive and hostile parents at changeover

2.4 Respond appropriately to, and in accordance with organisation policy and procedures to early and late parents

2.5 Manage conflict to ensure the safety of child/and or young person, parents and colleagues

2.6 Ensure the environment is contextually appropriate, safe, secure and supportive

2.7 Maintain confidentiality of parents as required by the organisations privacy policy

2.8 Model appropriate cooperation and parental behaviour and cultural sensitivity

2.9 Facilitate parent child interaction at changeover

2.10 Relieve the parent of the child at the arranged time

2.11 Manage and respond appropriately to child refusal in accordance with organisations policies and procedures

3. Assess the effectiveness of changeover

3.1 Ensure debriefing is provided to the child and/or young person according to organisation procedures

3.2 Respond to any incidents or concerns as a result of the facilitated changeover according to organisation policy

3.3 Complete documentation requirements according to organisation policy

3.4 Seek supervisor support according to organisation policy

3.5 Inform relevant persons or authorities of any safety concerns

3.6 Refer parents to othersupport systems when appropriate

3.7 Inform senior staff of concerns about the continued appropriateness of facilitated changeover according to emotional and physical safety of the child

Qualifications and Skillsets

CHCCONS401B appears in the following qualifications:

  • CHC41308 - Certificate IV in Children's Contact Services Work
  • CHC41408 - Certificate IV in Child, Youth and Family Intervention (Residential and out of home care)
  • CHC41608 - Certificate IV in Child, Youth and Family Intervention (Family support)
  • CHC41508 - Certificate IV in Child, Youth and Family Intervention (Child protection)
  • CHC51008 - Diploma of Children's Services (Outside school hours care)
  • CHC50908 - Diploma of Children's Services (Early childhood education and care)