Support families to develop relationships

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCONS403C, 'Support families to develop relationships'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Support families to develop relationships' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Engage with families to determine relationship issues

1.1 Use appropriate communication techniques to assess the relationshipdynamics of both parents and child/young person

1.2 Identify the needs of each party and discuss appropriate support and response options

1.3 Documentfamily relationship goals, plans and actions according to organisation policy

2. Support relationship building

2.1 Model positive parenting and interactions with children

2.2 Demonstrate use of play techniques for interacting with child/and or young person

2.3 Model cooperation, negotiation and assertion skills to resolve relationship conflict

2.4 Encourage the child and/or young person to interact with the parent through role modelling and demonstration of appropriate behaviour

2.5 Provide feedback and positive affirmations to support families in relationship building

3. Activate referrals

3.1 Refer to services that will support specific issues impacting on the development of relationships

3.2 Identify community resource options for family interactions and relationship development

3.3 Advocate for community support services to meet family's needs

4. Respond to inappropriate parental behaviour

4.1 Debrief the residential parent and non residential parent

4.2 Debrief the child and/or young person

4.3 Be diplomatic in responses to inappropriate behaviour. Direct conversations to parents appropriate responsibilities

4.4 Be aware of the relationship issues between the parents and refer where necessary

4.5 Respond to any issues of a legal nature according to organisation policy and legislative requirements

4.6 Discuss with the parents the ramifications if behaviours have breached the Service Level Agreement