ELEMENT

PERFORMANCE CRITERIA

1. Prepare to assist with medication

1.1 Establish authority to provide assistance with administration of medication in line with organisation guidelines and protocols and jurisdictional legislative and regulatory requirements

1.2 Demonstrate an understanding of organisation policy and guidelines relating to assisting with medication within work role responsibilities

1.3 Identify lines of authority, accountability and actions to be taken to handle contingencies

1.4 Identify level and type of physical assistance required by the client to address their personal needs in taking medications

1.5 Identify level and type of supervision required by the client to self administer medications

1.6 Identify and report to a supervisor and/or health professional if there are any circumstances or changes in the client's condition or personal needs that may impact on assisting the client with their medication

1.7 Confirm that all forms of medication to be administered, including dose administration aids are complete, ready for distribution and up to date, confirm with supervisor and obtain authority to proceed

1.8 Confirm the procedure to be used for medication to be administered

1.9 Implement personal hygiene procedures according to organisation policy and procedure to minimise cross infection

1.10 Identify and implement duty of care procedures in relation to addressing individual client needs

2. Prepare the client for assistance with administration of medication

2.1 Implement all necessary checks to ensure the client and their medications are correctly identified according to organisation procedures and care plan

2.2 Clarify specific assistance required to address personal needs of each client in line with organisation procedures listed in the Range Statement and within work role responsibilities

2.3 Correctly identify and greet each client and prepare them for medication

2.4 Check client medications according to the procedures identified in the organisation guidelines defined in the Range Statement

2.5 Explain the administration procedure to the client in line with requirements and organisation procedures and ensure their needs are met

2.6 Prior to giving medication, observe the client to check for any physical or behavioural changes that may indicate a need to report to supervisor or health professional in accordance with organisation policies and procedures

2.7 Recognise circumstances when appropriate action is to report observed client health status rather than proceeding with administration of medication and seek advice of supervisor or health professional

3. Assist/support client with administration of medication

3.1 Remind and prompt client to take medication at correct time

3.2 Assist clients with administration of medications as required in accordance with legislation, organisation policies and the level of support needed as identified in their care / support plan

3.3 Supervise and observe clients when taking medication and confirm with them their ingestion or completion

3.4 Complete documentation/record of medication administration according to organisation procedures

3.5 Observe client for any changes in their condition listed in the Range Statement and seek assistance from a health professional, supervisor, medical officer or emergency services as indicated in the organisation's policies

3.6 Discard waste products according to organisation procedures and/or manufacturer's instructions

4. Assist/support medication administration according to prescription/instructions

4.1 Prepare medications and administer to the client or support their self administration according to the specific requirements of the form of medication, in strict accordance with defined legislation and organisation procedures and written prescription instructions

4.2 Implement all necessary checks to ensure the right medication is given at the right time, to the right person, in the right amount, via the right route

4.3 Assist the client to take the medications as required, in accordance with their needs and documented procedures

4.4 Supervise and observe the client when taking the medication and confirm with the client their ingestion or completion

4.5 Implement documented procedures for medication not being administered or absorbed, such as through expelling/vomiting, refusal or damage to medication and report to supervisor and/or health professional

4.6 Record all required details of medication administration and other details in the appropriate documents according to the legislation and organisation's procedures

4.7 Observe the client for any possible medication effects listed in the Range Statement and report to a supervisor or health professional

4.8 Collect used equipment, discarded medications / applicators and rubbish and place in appropriate/ designated receptacle according to instructions

5. Comply with organisation's procedures for handling the range of issues/ contingencies which may arise

5.1 Report to supervisor and/or health professional all concerns with the administration of medication (such as: client refusal to take some or all medications, incomplete ingestion, missed or missing doses) according to organisation procedures and protocols

5.2 Identify, report, record and address individual's reactions to medication according to organisation guidelines and health professional's instructions

5.3 Clearly identify contaminated or out of date medication and implement organisation's procedures for ensuring safe and appropriate disposal

5.4 Identify, report and record changes in individual's condition, including within essential timeframes where relevant, according to organisation guidelines

5.5 Identify procedures to address / respond to changes in the client's condition or needs according to the organisation's guidelines

5.6 Promptly report to the supervisor or health professional any inconsistencies observed with the medication or client and take action in accordance with the organisation's procedures or health professional's instructions

5.7 Document all inconsistencies and address according to organisation guidelines and procedures

6. Complete the distribution and administration of medication

6.1 Clean and store unused and/or used medications, containers and administration aids in accordance with industry and the organisation's infection control guidelines

6.2 Follow the organisation's arrangements and procedures to replenish dose administration aids and supplies of medications

6.3 Securely store medication charts/care plans/ treatment sheets according to organisation procedures to ensure safety, security and confidentiality

6.4 Follow the organisation's procedures to ensure medication storage complies with legislation and manufacturers instructions, maximises security and prevents medication deterioration