Support inclusive practice in the workplace

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCS310A, 'Support inclusive practice in the workplace'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Support inclusive practice in the workplace' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Recognise and value individual differences

1.1 Explore diversity to identify attributes that may be of benefit to the organisation, clients and colleagues

1.2 Assist colleagues and clients to acknowledge and use their diverse attributes to contribute to work teams and delivery of services

1.3 Use work practices that are inclusive and benefit service delivery outcomes, community relationships and the work environment

1.4 Identify and respond to client diversity in accordance with legislation, policy and guidelines

2. Support the principles and practices of inclusivity in work with colleague and client diversity

2.1 Develop and use a range of communication styles to respect and reflect the inclusive practices of the organisation

2.2 Comply with the requirements of legislation, policies and guidelines relating to workplace diversity to demonstrate inclusive practice through personal conduct in the workplace

2.3 Seek and act upon feedback from colleagues and supervisors to continuously improve personal effectiveness in working to maintain inclusivity

Qualifications and Skillsets

CHCCS310A appears in the following qualifications:

  • CHC40308 - Certificate IV in Disability
  • CHC41208 - Certificate IV in Children's Services (Outside school hours care)
  • CHC30408 - Certificate III in Disability
  • CHC30708 - Certificate III in Children's Services
  • CHC50108 - Diploma of Disability