Apply specialist interpersonal and counselling interview skills

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCSL502A, 'Apply specialist interpersonal and counselling interview skills'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Apply specialist interpersonal and counselling interview skills' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Communicate effectively in counselling practice

1.1 Identify the components of the communication process and primary factors that impact on the communication process

1.2 Identify communication barriers and apply strategies to overcome these barriers in the client-counsellor relationship

1.3 Demonstrate effective application of micro-skills within counselling practice to facilitate the client-counsellor relationship

1.4 Ensure work practices reflect the principles of effective communication and the sequence of a counselling interview

1.5 Identify the impact of communication techniques upon the client-counsellor relationship and use effective application of communication techniques in counselling practice

2. Use specialist communication skills in counselling interviews

2.1 Demonstrate effective use of confrontation skills in a counselling interview

2.2 Use confrontation skills appropriately aiming to achieve identified impacts and enhance client development and growth

2.3 Demonstrate effective use of focusing skills in a counselling interview

2.4 Use confrontation skills appropriately aiming to achieve pre-determined impacts and enhance client development and growth

2.5 Demonstrate effective use of influencing skills in a counselling interview

2.6 Use influencing skills appropriately aiming to achieve pre-determined impacts and enhance client development and growth


Qualifications and Skillsets

CHCCSL502A appears in the following qualifications:

  • CHC70208 - Vocational Graduate Certificate in Community Services Practice (Client assessment and case management)
  • CHC50608 - Diploma of Community Services Work
  • CHC52108 - Diploma of Community Services (Financial counselling)
  • CHC50208 - Diploma of Community Services (Alcohol and other drugs)
  • CHC51708 - Diploma of Counselling
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC51108 - Diploma of Children's Contact Services Work
  • CHC41108 - Certificate IV in Pastoral Care
  • CHC50108 - Diploma of Disability
  • CHC50308 - Diploma of Community Services (Mental health)
  • CHC70108 - Vocational Graduate Certificate in Community Services Practice (Statutory child protection)
  • CHC70308 - Vocational Graduate Certificate in Career Development Practice
  • CHC41112 - Certificate IV in Pastoral Care
  • CHC50612 - Diploma of Community Services Work
  • CHC51712 - Diploma of Counselling
  • CHC50312 - Diploma of Community Services (Mental health)
  • CHC51812 - Diploma of Family Intake and Support Work
  • CHC50212 - Diploma of Community Services (Alcohol and other drugs)