Facilitate goal directed planning

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCSM001, 'Facilitate goal directed planning'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Facilitate goal directed planning' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Undertake planning to address identified client needs and goals

1.1 Collaborate with the client to identify realistic and relevant goals as a basis for planning

1.2 Plan with the client preferences for addressing identified goals and needs and document in line with organisation requirements

1.3 Build on client’s strengths and abilities to address the needs identified in the plan

1.4 Recognise and respect the client's right to self-determination within legal parameters

1.5 Support the client to make informed decisions regarding their plan that reflect understanding of their current situation, likely future situation and ensuing needs

1.6 Investigate range of options available to address client-identified needs and achieve their goals

1.7 In conjunction with client, structure a range of services in a manner that builds on and strengthens natural supports

1.8 Devise alternative strategies to meet identified client needs when specific services are not available

1.9 Provide the client with cost details and work with them to ensure plan is sustainable in relation to costs, access and availability

1.10 Identify work health and safety (WHS) risks and plan for their management

1.11 Write plan in the client’s own words that clearly identify all tasks and who is responsible for performing them

2. Collaborate with others to develop and communicate plan

2.1 Work in collaboration with appropriate professionals and organisations to provide services to maximise the client's potential for achieving their goals and needs

2.2 Explain roles, rights and responsibilities of client and service providers and ensure they are clearly written into the plan

2.3 Maximise involvement of the client and other relevant people in planning processes and decision making

2.4 Consult and coordinate with other service providers to plan for complex situations

2.5 Establish and maintain communication strategy and processes to ensure effective implementation of the plan

2.6 Share information between organisations and support maintenance of updated information to all organisations involved

3. Respond appropriately to diversity

3.1 Confirm planning for culturally and linguistically diverse (CALD) and Aboriginal and/or Torres Strait Islander clients is culturally sensitive and appropriate

3.2 Provide appropriate interpreter support in line with organisation protocols

3.3 Work in conjunction with ethno-specific and multicultural organisations and Aboriginal and/or Torres Strait Islander communities and organisations by involving representatives in the planning processes, according to client’s needs

4. Respond appropriately to clients with different levels of need including those with complex needs

4.1 Facilitate access to planning for clients in complex situations or with different levels of need

4.2 Maintain and promote inter-organisation relationships and agreements to address the client, their family and/or carer needs

4.3 Include in the plan opportunities to build on the client's strengths and motivation to improve their quality of life

5. Monitor implementation of client plan

5.1 Regularly monitor planned services, support and resources against client-identified goals to ensure effective implementation of their plan

5.2 Communicate with client to support disclosure of information in regard to delivery of services and resources in line with their plan

5.3 Maintain collaborative relationships with clients, carers, their natural supports and other service providers

5.4 Identify any problems with plan implementation promptly and make adjustment as necessary to best meet the client's needs and preferences

5.5 Adjust the plan as necessary following reassessment of risks and needs

5.6 Document and report any variations to the plan in line with organisation requirements and communication strategy


Qualifications and Skillsets

CHCCSM001 appears in the following qualifications:

  • CHC82015 - Graduate Certificate in Client Assessment and Case Management