Provide case management supervision

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCSM006, 'Provide case management supervision'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide case management supervision' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Develop and promote practice standards

1.1 Develop standards of practice and promote to workers

1.2 Identify strategies for continuous improvement which relate to case management practice and integrate into work systems

1.3 Implement appropriate training and development strategies to maintain currency with accepted best practice and relevant legislation

1.4 Work collaboratively with workers to develop individual reflective and ethical practice strategies

2. Support and lead colleagues in case management practice

2.1 Provide support, practice advice and direction consistent with organisation service and professional standards

2.2 Challenge and support worker to ensure casework plans and actions are up to date, evidence based and in line with organisation procedures and legislative requirements

2.3 Implement strategies to provide workers with access to casework consultation with other workers to maximise their effectiveness

2.4 Implement strategies to provide workers with access to, and consultation with, culturally specific workers

2.5 Access and apply specialist practice knowledge in the workplace and provide supervision to workers around the achievement of case work objectives

2.6 Advise worker on the full range of legislative provisions relevant to case management, and worker and organisation responsibilities

3. Provide practice advice on complex cases

3.1 Analyse and assess case management plans and provide feedback and advice in relation to options for implementation and further development

3.2 Advise workers on organisation processes to collect information from key stakeholders that contributes to continuous improvement

3.3 Update workers on changes to legislation, policy and organisation procedures

3.4 Routinely monitor progress on case plans and recommend changes, as required, to improve outcomes and quality of service delivery

3.5 Implement stakeholder consultation strategies for specialist information and options for future action

3.6 Escalate and refer client issues beyond role in accordance with organisation requirements

4. Reflect and improve on own supervision provision

4.1 Evaluate own supervision in consultation with peers and senior colleagues

4.2 Identify areas for improvement and opportunities for development

4.3 Escalate and refer supervision issues beyond role in accordance with organisation and role requirements