Operate under a casework framework

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCW301C, 'Operate under a casework framework'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Operate under a casework framework' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Establish an appropriate working relationship with clients

1.1 Routinely utilise effective communication strategies to ensure:

clients identify their needs

individual and cultural differences are accommodated

1.2 Define the rights and responsibilities of clients and workers and establish and maintain appropriate boundaries

1.3 Assist clients, where appropriate, to obtain counselling or communication skills training

1.4 Identify client's information needs and agree and implement actions to satisfy these as appropriate

1.5 Maximise interaction with clients by utilising appropriate communication, thoroughly exploring problems and possible solutions, and providing a supportive environment which encourages clients to take control of their lives

2. Uphold the rights and responsibilities of clients

2.1 Define and agree the rights of clients and the range of options for addressing these

2.2 Discuss client responsibilities with each client to ensure common understanding

2.3 Recognise and explain individual and cultural differences relating to rights and responsibilities, and identify strategies to deal with these

2.4 Identify appropriate services required by the client and plan their delivery in consultation with the client and other relevant people


Qualifications and Skillsets

CHCCW301C appears in the following qualifications:

  • CHC30108 - Certificate III in Community Services Work
  • CHC40908 - Certificate IV in Social Housing
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC51108 - Diploma of Children's Contact Services Work
  • CHC41108 - Certificate IV in Pastoral Care
  • CHC41112 - Certificate IV in Pastoral Care
  • CHC40912 - Certificate IV in Social Housing
  • CHC30112 - Certificate III in Community Services Work
  • CHC51812 - Diploma of Family Intake and Support Work