Implement a case work strategy

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCCW402C, 'Implement a case work strategy'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Implement a case work strategy' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Establish an appropriate working relationship with clients

1.1 Routinely use effective strategies to ensure:

clients identify their needs and goals

individual and cultural differences are addressed

areas of resistance/conflict are identified and appropriately resolved

appropriate levels of consultation are implemented

the experience and life skills of the client are appropriately addressed

relevant information is collected

1.2 Implement processes to reach agreement on meeting procedures, consequences of actions and cooperative relationship

1.3 Clarify negotiable and non negotiable aspects of intervention

1.4 Define and maintain boundaries between client and worker, including roles, responsibilities and accountabilities, to ensure compliance with statutory requirements and duty of care responsibilities

1.5 Implement strategies to ensure all dealings with clients reflect appropriate expression of value systems and consideration of emotional impact of intervention

2. Promote preventative strategies

2.1 Provide a full range of opportunities for clients to engage in identification of problems and solutions

2.2 Employ a range of strategies to assist clients to meet specific targets and to gain control over their lives

2.3 Identify, develop and initiate an appropriate range of opportunities in accordance with organisation policies and procedures and client needs

2.4 Encourage and monitor client progress and involvement in activities and take appropriate action to maximise individual skill development

3. Provide a specialist service to clients

3.1 Complete and maintain all appropriate documentation in accordance with organisation and statutory standards and requirements

3.2 Implement procedures to facilitate information sharing between key stakeholders

3.3 Ensure all dealings with the client/s reflect:

accepted organisation standards of behaviour

mutual respect

commitment to information sharing and dissemination

adherence to agreed plan

sensitivity to cultural, family and individual differences

ability to work with the client in the context of the family and broader community

application of the organisation's philosophy

compliance with statutory requirements and duty of care responsibilities

Qualifications and Skillsets

CHCCW402C appears in the following qualifications:

  • CHC41908 - Certificate IV in Youth Justice
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)